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Investment IT (L2 support for aladdin)

Investment IT (L2 support for aladdin)

Innovatz GlobalKuala Lumpur, Kuala Lumpur, Malaysia
21 hari lalu
Penerangan pekerjaan

Overview

IT Recruitment Consultant at Innovatz Global – Kuala Lumpur, Malaysia (full-time on-site role). The role involves providing Level 2 support for Aladdin, handling day-to-day operational tasks, troubleshooting, and resolving issues to ensure the smooth functioning of investment tools and systems.

Responsibilities

  • Provide Level 2 support for the Aladdin platform and related investment tools.
  • Handle day-to-day operational tasks, troubleshoot issues, and resolve incidents in a timely manner.
  • Collaborate with investment teams to support the investment process and improve tool functionality.
  • Follow up on outstanding L2 incidents and service requests through to closure, and keep users informed about ticket status.

Qualifications

  • Strong analytical skills.
  • Expertise in investments, investment strategies, and investment management.
  • Knowledge in finance and related domains.
  • Excellent problem-solving and troubleshooting abilities.
  • Strong communication and teamwork skills.
  • Previous experience with the Aladdin platform is a plus.
  • Relevant degree in Finance, Economics, IT, or related field.
  • Ability to work independently and manage time effectively.
  • Knowledge of Aladdin solution and support.
  • Familiarity with IT best practices / ITIL processes.
  • Seniorities & Employment

  • Seniority level : Entry level
  • Employment type : Full-time
  • Job function : Finance and Sales
  • Industries : IT Services and IT Consulting
  • Note : This description reflects the responsibilities and qualifications for the Investment IT (L2 support for Aladdin) role based in Kuala Lumpur. It does not include extraneous postings or unrelated content.

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    Buat amaran kerja untuk carian ini

    Support • Kuala Lumpur, Kuala Lumpur, Malaysia