Overview
IT Recruitment Consultant at Innovatz Global – Kuala Lumpur, Malaysia (full-time on-site role). The role involves providing Level 2 support for Aladdin, handling day-to-day operational tasks, troubleshooting, and resolving issues to ensure the smooth functioning of investment tools and systems.
Responsibilities
- Provide Level 2 support for the Aladdin platform and related investment tools.
- Handle day-to-day operational tasks, troubleshoot issues, and resolve incidents in a timely manner.
- Collaborate with investment teams to support the investment process and improve tool functionality.
- Follow up on outstanding L2 incidents and service requests through to closure, and keep users informed about ticket status.
Qualifications
Strong analytical skills.Expertise in investments, investment strategies, and investment management.Knowledge in finance and related domains.Excellent problem-solving and troubleshooting abilities.Strong communication and teamwork skills.Previous experience with the Aladdin platform is a plus.Relevant degree in Finance, Economics, IT, or related field.Ability to work independently and manage time effectively.Knowledge of Aladdin solution and support.Familiarity with IT best practices / ITIL processes.Seniorities & Employment
Seniority level : Entry levelEmployment type : Full-timeJob function : Finance and SalesIndustries : IT Services and IT ConsultingNote : This description reflects the responsibilities and qualifications for the Investment IT (L2 support for Aladdin) role based in Kuala Lumpur. It does not include extraneous postings or unrelated content.
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