Hotel Front Desk Receptionist cum Housekeeping

Hotel Front Desk Receptionist cum Housekeeping

We are seeking an enthusiastic and customer-oriented Hotel Front Desk Receptionist cum Housekeeping to join our team at HPY Hotel Sdn. Bhd. in Simpang Pulai Perak. In this full-time position, you will be responsible for delivering exceptional guest service while handling various front office and housekeeping duties. Responsibilities

Providing a warm and welcoming experience for guests at the front desk Handling guest check-in and check-out processes efficiently Answering guest inquiries and resolving any issues or complaints promptly Assisting with reservation management and room allocation Performing basic housekeeping duties, including cleaning guest rooms, replenishing supplies, and ensuring the cleanliness and tidiness of the hotel premises Coordinating with the housekeeping team to maintain high standards of cleanliness and guest satisfaction Adhering to the hotel's policies, procedures, and safety regulations Qualifications / What were looking for

Previous experience in a front desk or hospitality role, preferably in a hotel or similar service-oriented environment Excellent customer service and communication skills, with the ability to interact with guests from diverse backgrounds Strong attention to detail and the ability to multitask effectively Proficient in English and Bahasa Malaysia, both verbal and written Flexibility to work in a dynamic, fast-paced environment, including weekends and public holidays A positive, friendly, and professional attitude What we offer

At HPY Hotel Sdn. Bhd., we are committed to creating a rewarding and supportive work environment for our employees. We offer competitive remuneration, opportunities for career development, and a range of benefits that prioritize the well-being of our team. Join us and be part of an exciting journey in the hospitality industry. Working Hours

3 days as Front Desk Receptionist — 3pm to 11pm or according to scheduled shift; 3 days as Housekeeping — 8am to 5pm About us

HPY Hotel Sdn. Bhd. is a leading hotel chain in Malaysia, renowned for its exceptional hospitality and commitment to guest satisfaction. With a growing presence across the country, we are dedicated to delivering exceptional experiences to our valued guests. Our team of passionate and dedicated professionals is the backbone of our success, and we are always seeking talented individuals to join our family. Apply now and become a part of our dynamic team!

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