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Asst. Manager

Asst. Manager

AEON Credit Service (M) BhdTaman Bukit Cheras, Kuala Lumpur, Malaysia
1 hari lalu
Penerangan pekerjaan

Responsibilities

  • Lead and manage daily operations of AKPK accounts to achieve collection targets.
  • Prepare and present AKPK reports to management with recommendations for improvement.
  • Oversee issuance of release and settlement letters, ensuring compliance with company & BNM guidelines.
  • Provide excellent customer service in handling AKPK-related enquiries (email, calls, documents).
  • Support Section Head in collection strategies, staff supervision, and smooth operations.
  • Coach and guide team members to deliver strong performance and meet KPIs.

Requirements

  • Diploma / Degree in relevant field (Finance, Business, Banking or equivalent).
  • Minimum 5 years' experience in collection, credit management, or related financial services.
  • Strong skills in communication, negotiation, problem solving, and customer service.
  • Knowledge of BNM collection guidelines, Malaysian law, and credit / banking operations preferred.
  • Leadership capability to supervise a team, manage under pressure, and ensure results.
  • Proficient in Microsoft Office (Excel, Word, PowerPoint).
    • Buat amaran kerja untuk carian ini

    Manager • Taman Bukit Cheras, Kuala Lumpur, Malaysia