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(A) System Engineer (Voice Data Support)

(A) System Engineer (Voice Data Support)

Upscale Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
30+ hari lalu
Penerangan pekerjaan

Overview

Job Title : System Engineer Voice Data Support

The role involves voice & data systems engineering with deployment, maintenance, and customer support responsibilities. Requires extensive travel within Malaysia and flexibility to support 24x7 operations as needed.

Responsibilities

  • Deployment, installation, testing and commissioning of systems and parts in customers premises.
  • Perform preventive and corrective maintenance.
  • Diagnose, troubleshoot system and network issues and resolve related hardware or software faults.
  • Analyse, follow up and resolve support enquiries from customers and vendors.
  • Collaborate with the team to identify, troubleshoot and resolve technical problems.
  • Continuously maintain, improve and share technical knowledge and explore new technologies with the team.
  • Provide telephone and remote support.
  • Conduct user and technical training, where applicable.
  • Prioritize and manage multiple open cases at a time.
  • Establish a good working relationship with customers.
  • Be available to work outside of normal hours or on weekends occasionally to support 24x7 operations.

Requirements

  • Mandatory to have own car transport.
  • Job scope requires extensive travelling within Malaysia.
  • Diploma or university degree in Computer Science, IT or equivalent.
  • Strong working and technical knowledge in telecommunications and computer infrastructure.
  • Independent, proactive, passionate about technical skills and results-oriented, with a strong desire to succeed.
  • Strong communication skills both written and oral in English or Bahasa Malaysia.
  • Great interpersonal skills, self-motivated and customer-focused with an outgoing personality and analytical mind.
  • Strong analytical and problem-solving skills.
  • Fresh graduates are encouraged to apply.
  • Applicants should be Malaysian citizens.

    • Job Type : Permanent or Contract Position

    Job Location : HQ Kuala Lumpur, Alor Setar, KK and Sabah

    Salary Range : RM2,500.00 to RM4,000.00

    Q&A

  • Open for fresh graduate? We suggest that candidates with technical experience can apply; fresh graduates are also welcome.
  • Open race? Male only with own transport.

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    Buat amaran kerja untuk carian ini

    Data Engineer • Kuala Lumpur, Kuala Lumpur, Malaysia