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Inbound Sale Consultant (English)

Inbound Sale Consultant (English)

Agensi Pekerjaan JobScoper Sdn. Bhd.Petaling Jaya, Selangor, Malaysia
1 hari lalu
Penerangan pekerjaan

Join to apply for the Inbound Sale Consultant (English) role at Agensi Pekerjaan JobScoper Sdn. Bhd.

Job Responsibilities

  • Handle incoming calls, emails, or chats from customers interested in the company’s products or services.
  • Understand customer needs and provide suitable product recommendations or solutions.
  • Promote and upsell relevant products or add‑on services to meet sales targets.
  • Maintain accurate records of customer interactions in the CRM system.
  • Follow up with customers to ensure satisfaction and encourage repeat business.
  • Work closely with the team leader and sales manager to improve conversion rates and service quality.
  • Adhere to company policies and compliance standards, ensuring a professional and customer‑focused approach.

Job Requirements

  • Minimum SPM / Diploma / Degree in any field.
  • Experience in call center, sales, or customer service is an added advantage.
  • Excellent communication and persuasion skills in English and / or Bahasa Malaysia.
  • Comfortable working with sales targets and incentive‑based performance.
  • Ability to work in a fast‑paced environment and handle multiple inquiries efficiently.
  • Basic computer literacy and familiarity with CRM / call handling systems.
  • Willing to work in shifts.

    • Job Benefits

  • Provided training.
  • EPF & SOSCO.
  • Annual leave & medical leave.
  • 5 working days.
  • Allowance provided.

    • Seniority Level

    Associate

    Employment Type

    Full‑time

    Job Function

    Customer Service

    Industries

    Human Resources Services

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    Consultant • Petaling Jaya, Selangor, Malaysia