Talent.com
Customer Service Officer (Banking Industry)

Customer Service Officer (Banking Industry)

TIMESCONSULTKuala Lumpur, Kuala Lumpur, Malaysia
1 hari lalu
Penerangan pekerjaan

TIMESCONSULT WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from TIMESCONSULT

Job Description

  • Deliver high-quality, personalized phone service to customers
  • Handle customer inquiries, resolve issues, and update records
  • Act as the first point of contact to build and maintain strong customer relationships
  • Educate customers on bank products, services, and self-service tools
  • Manage and escalate complaints or complex issues as needed
  • Follow up on customer requests and ensure accurate system updates
  • Identify opportunities to cross-sell or up-sell relevant bank products
  • Ensure customer data privacy and confidentiality
  • Demonstrate strong communication, problem-solving, and customer service skills

Requirements

  • SPM / STPM or equivalent with a minimum of 5 years of work experience
  • Diploma / Advanced Diploma with at least 2 years of work experience
  • Fresh graduates with a Degree are encouraged to apply
  • Strong communication skills in English (verbal and written)
  • Referrals increase your chances of interviewing at TIMESCONSULT by 2x

    #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Customer Service Officer • Kuala Lumpur, Kuala Lumpur, Malaysia

    Pekerjaan yang berkaitan
    Customer Service Officer

    Customer Service Officer

    moomooKuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    Responsible for local and overseas customers / clients, where the work languages used are English, Malay and Chinese.Respond to customer / client inquiries and provide comprehensive support via various...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Chief Executive Officer (Fintech / Ecomms / AI / O2O)

    Chief Executive Officer (Fintech / Ecomms / AI / O2O)

    MVC ResourcesKuala Selangor, Kuala Selangor, Malaysia
    Chief Executive Officer (Fintech / Ecomms / AI / O2O).Our Client is a technology‑driven company listed on NASDAQ dedicated to integrating innovative digital solutions across multiple sectors.We specializ...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
    • Dinaikkan pangkat
    Customer Relations Officer (i-Counter), IPC Shopping Centre

    Customer Relations Officer (i-Counter), IPC Shopping Centre

    IKEAPetaling Jaya, Selangor, Malaysia
    GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE. Located at the heart of the upmarket and affluent Da...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Medical Claims Assessors, Officer / Senior Officer (VHIS, Remote / Hybrid)

    Medical Claims Assessors, Officer / Senior Officer (VHIS, Remote / Hybrid)

    Bowtie Life Insurance Company LimitedKlang Municipal Council, Klang Municipal Council, Malaysia
    Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company. As a young and fast-growing company, grooming and learning from the next gen...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
    Officer, Customer Service (KLEM)

    Officer, Customer Service (KLEM)

    Sime Darby Property BerhadKuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    To support customers by providing helpful information, answering questions and responding to complaints.To man the information counter and assist customers with enquiries and provide accurate infor...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Branch Manager English Academy - Bukittinggi - Jambu Air

    Branch Manager English Academy - Bukittinggi - Jambu Air

    Ruangguru for BusinessBukit Tinggi, Pahang, Malaysia
    Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process.Lead all activity initiatives within branches, including events, promotions, ...Tunjukkan lagiKemas kini terakhir: 13 hari yang lalu
    • Dinaikkan pangkat
    General Manager (Stationed in SEA Region)

    General Manager (Stationed in SEA Region)

    LAWSGROUPKuala Selangor, Kuala Selangor, Malaysia
    General Manager (Stationed in SEA Region).Add expected salary to your profile for insights.Develop and oversee budgets, plans and programs to ensure the optimum utilization of available equipment, ...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    Officer, Customer Service (ELM)

    Officer, Customer Service (ELM)

    Sime Darby Property BerhadShah Alam, Selangor, MY
    Quick Apply
    To provide customer service work for the unit assigned.Performs customer services related works and office support activities. Duties includes handing over of keys process, answering phone calls, up...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Customer Service Executive

    Customer Service Executive

    OCBCKuala Lumpur, Kuala Lumpur, Malaysia
    As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people.Fro...Tunjukkan lagiKemas kini terakhir: 11 jam yang lalu
    • Dinaikkan pangkat
    Customer Service Officer (Nationwide)

    Customer Service Officer (Nationwide)

    AFFIN GroupPetaling Jaya, Selangor, Malaysia
    Create your future with Affin! You too can make a difference.Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefr...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Customer Service Officer

    Customer Service Officer

    SedgwickKuala Lumpur, Kuala Lumpur, Malaysia
    By joining Sedgwick, you'll be part of something truly meaningful.It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your c...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Customer Service Officer

    Customer Service Officer

    AFFIN GroupKuala Lumpur, Kuala Lumpur, Malaysia
    Create your future with Affin! You too can make a difference.Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefr...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Officer, Sales Customer Service & Support

    Officer, Sales Customer Service & Support

    Malaysia AirlinesKuala Lumpur, Kuala Lumpur, Malaysia
    Officer, Sales Customer Service & Support.ML - Marketing & Business Development.The position is responsible for offering sales support and helping develop new products and services to satisfy custo...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Mandarin Speaking Customer Service Executive (Import and Export) in Setia Alam- GG

    Mandarin Speaking Customer Service Executive (Import and Export) in Setia Alam- GG

    Polymorph RecruitmentSetia Alam, Selangor, Malaysia
    Minimum SPM or related certificate.Proficient in English, Mandarin, and BM.Strong problem-solving, communication, and multitasking skills. Computer literate (MS Office, Email, CRM).Independent and a...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Customer Care Officer - Banking - Mandarin Speaking

    Customer Care Officer - Banking - Mandarin Speaking

    TPSelangorMalaysia, Selangor, Malaysia
    Customer Care Officer - Banking - Mandarin Speaking.A Customer Care Officer's primary responsibility is to provide excellent customer support, addressing inquiries, resolving issues, and ensuring c...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    Customer Service Representative

    Customer Service Representative

    Two95 International Inc.Kuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    Customer Service Representatives "- Banking (on-site).Location : Jalan Raja Laut, Kuala Lumpur.Working day : Monday - Sunday. rotational 5 days a week.Working hours : Rotational shift.Salary : RM 2,500...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Branch Manager (Nationwide)

    Branch Manager (Nationwide)

    AFFIN GroupSepang, Selangor, Malaysia
    Create the future with Affin! You too can make a difference.We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the ope...Tunjukkan lagiKemas kini terakhir: 11 jam yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Bank Customer Service Exec [Fresh Grad|

    Bank Customer Service Exec [Fresh Grad|

    Private AdvertiserKuala Lumpur, Kuala Lumpur, Malaysia
    Handle SG customer inquiries & complaints regarding banking services and products via.Ensure highest standard of service delivery on personalized phone services to customers.Serves customers by det...Tunjukkan lagiKemas kini terakhir: 11 jam yang lalu