Responsibilities
- Listing Review (Verify and review information as per policy and guidelines).
- Analyze the data, reviews, moderated and fixes relevant data, Resolves user reports and queries.
- Basic Listing Review.
- Listing verification. Identify spam trends and escalate to relevant teams.
- Adhere to process quality metrics and strive to exceed the monthly / annual quality & productivity targets.
- Gather information via outbound calls to businesses.
- Work collaboratively with the Team Leads
Other requirements :
Candidate should befortable to work in normal working hours and work overtimeAbility to work with a high degree of accuracy (great attention to detail / content review)Ability to work in a fast-paced environment with minimal supervisionCustomer service orientation and ability to work in a teamStrong keyboard and analytical skillsAbility to perform in adverse situationsAbout Cognizant :
Cognizant (Nasdaq : CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at cognizant or @cognizant. Job ID 00063970751