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Technician (Mobile & Laptop Repair)

Technician (Mobile & Laptop Repair)

Machines Sdn BhdKebun Baharu, Johor, Malaysia
7 hari lalu
Penerangan pekerjaan

Join to apply for the Technician (Mobile & Laptop Repair) role at Machines Sdn Bhd .

Job Responsibilities

  • Diagnose and resolve customer iOS / MAC hardware and software issues.
  • Provide technical support and troubleshooting assistance to customers.
  • Strictly abide Service Excellence Values and Policies set by the company.
  • Coordinate with Apple Authorities for service issues and claim processes.
  • Build good rapport for the company by handling customer enquiries and requests carefully and competently.
  • Maintain good condition of tools and equipment used for service purposes and keep working environment neat and clean.
  • Ensure all documentation, reports and data input to RM & other system are completed daily.
  • Assist other team members promptly when required.

Job Requirements

  • Minimum SPM qualification with experience in sales & service.
  • Able to speak in English and Bahasa Malaysia.
  • Great communication and interpersonal skills.
  • Team player, also able to work independently with minimum supervision.
  • Proficient in computer hardware / software troubleshooting; experience with iOS / Mac an added advantage.
  • Good working attitude and ethics.
  • Must be able to work in rotation shifts, even on public holidays.
  • Tech Savvy, sufficient knowledge on Apple Products.
  • MAC / IOS Tech Certification an added advantage.

    • Job Benefits

  • Training Provided
  • Insurance Coverage
  • Medical Claims
  • Staff Purchase

    • Seniority Level

  • Entry level

    • Employment Type

  • Full-time

    • Job Function

  • Other

    • Industries

  • Retail

    • #J-18808-Ljbffr

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