Sports Advisor Full Time (Decathlon Toppen,JB)

LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE? A FULL TIME ROLE?

IF YOU ARE READY TO LIVE AN EXPERIENCE OF A LIFETIME THIS COULD BE THE PERFECT ROLE FOR YOU!

As a Sports Advisor(Sales), (or Sports Advisor, as we call it) your role is to ensure all customers leave our stores ‘satisfied or satisfied’. From a friendly and professional welcome through to a quick and easy payment process, your role is to always deliver a 5 star shopping experience. Decathlon heavily invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles.

Responsibilities

1.To Customers

• Welcome customers in a professional manner.
• Fully commit to the satisfaction of every customer and determine a suitable solution for every situation (returns, complaints, checkout etc.).
• To know the technical features of Decathlon products and user benefits to offer customers appropriate products and services, regardless of whether they are in range.
• Develop the network of customers both in store and online, to know them better and establish a personal relationship.
• Pass on sports passion and help customers discover new sports.
• Improve and develop customer information by encouraging the subscription / registration of loyalty card to customers.

To Decathlon Malaysia

For Safety of People and Goods

Development and Complementary Skills

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