Business Development Associate

RESPONSIBILITIES

• Responsible for monitoring, maintaining & reporting territorial KPIs at store and operator level whilst developing a deep understanding of Sales Force and Sales Partners behaviours.
• To actively travel throughout an assigned territory to conduct regular assessments on outlets and operators.
• To actively generate data driven insights and collaborate with Sales Manager whilst providing recommendations to develop strategic plans to improve outlet performance.
• Responsible for executing store-level sales strategies such as Focus Groups, Hypothesis Testing, Incentive Programmes and Sales Training to meet established targets to support Company revenue and profit.
• Responsible for upholding high levels of customer service, product knowledge and compliance at stores as well as increasing in-store conversions and revenue per transaction.
• Responsible to serve inquiries, manage feedbacks by customers and to promptly resolve complaints in a smooth and professional manner.
• To build and maintain an amicable relationship with retail Store Partners and Operators.
• To support, manage and execute National and Local Marketing Campaigns and activities held by the company.
• To identify and submit relevant information to Bank Negara Malaysia Reports.

REQUIREMENTS

This position is based in Skudai, Johor, Malaysia.

#J-18808-Ljbffr