Asia-Pacific Global Operations - Indirect Tax, Senior Associate

Join our fast-growing Asia-Pacific Global Operations team as a Senior Associate, based in Kuala Lumpur, Malaysia, where you will have the opportunity to work on EY’s largest multi-country client engagements.

Your key responsibilities

As a Senior Associate in the Asia-Pacific Global Operations team, you will be managing a portfolio of clients where you will be supporting the indirect tax process owners, including

• Act as single point of contact towards our client’s tax manager or director in Asia-Pacific and report to the responsible manager / senior manager / director / partner in EY
• Support the client serving team and manage the relationship with other teams / offices involved in supporting this client
• Set-up and drive standard processes and monitor global metrics
• Oversee day-to-day operations, manage financials and coordinate services
• Review progress of operational and continuous improvement targets
• Review end-to-end process improvement suggestions; integrate and track agreed-upon process changes
• Report service performance and escalation status; develop corrective action plans
• Conduct monthly update calls and meetings
• Identify issues and opportunities to continuously improve the indirect tax compliance processes
• Supervise, coach and lead junior team members
• Broaden the relationship network with existing clients and participate in commercial initiatives together with manager / senior manager / director / partners
• Proactively communicate and collaborate with other sub-service lines and identify and facilitate cross-selling opportunities
• Propose improvement possibilities to raise effectiveness and efficiency of the work processes

In addition, you will get a chance to work on one or more strategic initiatives we define in terms of :

Skills and attributes for success

To qualify for the role you must have

Ideally, you’ll also have

At EY, we are committed to being an inclusive employer and offer a competitive compensation package where you will be rewarded based on your performance and recognized for the value you bring to our business.

What working at EY offers

EY is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to building a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

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