Wintel Engineer

Location

Menara CIMB - near KL Sentral

Shift Pattern

Operation – 12 hours per shift, with 4‑day work and 4‑day off pattern rotation (eligible for shift allowance)

Job Responsibilities

• Work closely with Team Lead and Level 2 Unix / Linux Support Team.
• Assist Team Lead and Level 2 Unix / Linux Support Team on server operation support.
• Handle technical escalation and follow up with Team Lead and Level 2 Unix / Linux Support Team on the support issue.
• Act as 2nd level escalation support when needed.
• Act as a backup engineer on backfill purpose for team members.
• Provide consistent reporting on server capacity management when requested.
• Perform root cause analysis and troubleshooting server issues, OS configuration, hardware and repair system software.
• Perform OS installations, net backup, incidents, data analysis, security, performance, and standards compliance issue.
• Coordinate and accompany branch staff or external vendors during implementations and to address technical issues.
• Assist Team Lead to manage related technical activities.
• Assist in the creation of documentation in production and non-production environment.
• Monitor and report the company’s storage capacity.
• Manage, contact and resolve cases as per company internal case logging system.
• Assist with the company audit activities.

Requirements

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