DRSC Global Technology Monitoring Systems Engineer

Select how often (in days) to receive an alert :

DRSC Global Technology Monitoring Systems Engineer

Date : 22 Sept 2025

Location : Kuala Lumpur, MY

Title : DRSC Global Technology Monitoring Systems Engineer

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals. We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions. Ready to unleash your potential with us? Join the winning team now!

Work you’ll do

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

As the Monitoring Systems Engineer you will provide ongoing management and administration of enterprise monitoring systems with emphasis on Dynatrace, SolarWinds Orion, NetBrain and ThousandEyes. Responsibilities include :

• Identify opportunities to further enhance customer service and service delivery through automation and analytics
• Consult with internal customers regarding the monitoring services capabilities and best practices for utilization.
• Support and facilitate the Incident Management Process through collaboration with Technical Operations Centre.
• Manage and maintain operations and maintenance for the suite of enterprise monitoring systems in line with Change Management processes.
• Author, update and deliver reporting using the systems reporting capabilities in line with application services, IT teams and stakeholders needs.
• Author, update and deliver monitoring dashboards in line with requests from internal teams and stakeholders.
• Direct and manage the identification and resolution of technical problems associated to monitoring systems.
• Routinely review monitoring systems and services to ensure reliability, stability, security and disaster recovery of the monitoring systems.
• Facilitate and implement continual improvement to provide ongoing value of the monitoring services to the business.
• Develop and maintain a detailed knowledge of relevant tools to support the business in meeting customer expectations and service requirements.
• Work with vendor support management.

Qualifications

Required :

Preferred :

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm’s business contact number or business email address.

Requisition ID :

In Malaysia, the services are provided by Deloitte and other related entities in Malaysia ("Deloitte in Malaysia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Malaysia, which is within the Deloitte Network, is the entity that is providing this Website.

#J-18808-Ljbffr