Customer Service Executive (Property)
Malton BerhadKuala Lumpur, Kuala Lumpur, Malaysia2 hari lalu
Penerangan pekerjaanMinimum Diploma holder in any field At least 2 years of experience in property, customer service, or maintenance coordination Good communication and interpersonal skills Basic understanding of M&E works is an advantage Team player with a pleasant personality Mandarin proficiency is a plus
We Are Hiring : Customer Service Executive (Property)
About the Role
You’ll be part of the team that supports new homeowners — ensuring units are handed over smoothly, defects are resolved quickly, and every customer receives the best service experience.
Responsibilities
- Coordinate Vacant Possession (VP) preparation, including key handover and documentation
- Conduct basic unit checks (plumbing, electrical, air-conditioning) before handover
- Liaise with contractors and project teams to ensure defects are rectified promptly
- Attend inspections with homeowners and assist with minor unit issues
- Track and update defect reports and ensure timely closure
- Maintain proper records, files, and communications with relevant teams
- Support other customer service activities as required
Requirements
Apply via DM or email
Seniority Level
Entry level
Employment Type
Full-time
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Customer Service Executive • Kuala Lumpur, Kuala Lumpur, Malaysia