Customer Service Executive (Property)

We Are Hiring : Customer Service Executive (Property)

About the Role

You’ll be part of the team that supports new homeowners — ensuring units are handed over smoothly, defects are resolved quickly, and every customer receives the best service experience.

Responsibilities

• Coordinate Vacant Possession (VP) preparation, including key handover and documentation
• Conduct basic unit checks (plumbing, electrical, air-conditioning) before handover
• Liaise with contractors and project teams to ensure defects are rectified promptly
• Attend inspections with homeowners and assist with minor unit issues
• Track and update defect reports and ensure timely closure
• Maintain proper records, files, and communications with relevant teams
• Support other customer service activities as required

Requirements

Apply via DM or email

Seniority Level

Entry level

Employment Type

Full-time

Location

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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