Tawaran kerja ini tidak tersedia di negara anda.
Customer Care Specialist (Remote)
De Wit Immigration LawMalacca City, Malacca, Malaysia12 hari lalu
Penerangan pekerjaanAct as the first point of contact for prospective and current clients, providing a welcoming and professional experience. Manage incoming calls, emails, and inquiries, ensuring timely and accurate responses. Coordinate attorney consultations, client meetings, and internal appointments. Gather detailed information from prospective clients about their immigration needs. Conduct preliminary eligibility assessments using firm-provided tools and guidelines. Clearly communicate the firm’s services, processes, and value to prospective clients. Prepare and send representation agreements and follow up on unsigned agreements. Track and manage follow-ups to ensure leads move smoothly through the sales pipeline. Maintain accurate, up-to-date information in the CRM system for leads and clients. Monitor the sales pipeline, manage reminders, and ensure timely follow-up on all prospects. Collaborate with attorneys and the managing attorney to support business development initiatives. Prepare and send invoices to new and existing clients. Assist clients with billing inquiries and payment-related issues. Coordinate with internal team members to resolve billing discrepancies quickly and professionally. Support marketing initiatives, such as client outreach campaigns, event coordination, and referral partner communications. Assist with tracking and reporting on marketing metrics and pipeline performance. Fluent in English and Spanish (spoken and written). Strong interpersonal and communication skills, with a focus on customer service. Organized and detail-oriented, with excellent time-management skills. Comfort with technology, including CRMs and scheduling tools. Prior experience in customer service, sales, or intake roles strongly preferred. Bachelor’s or associate’s degree helpful but not required. Competitive compensation. Opportunities for professional growth and development. Collaborative, supportive team environment.
We are seeking a proactive and people-oriented Intake and Customer Care Specialist to manage our client experience from the very first interaction. This role combines client intake, sales support, and customer service, ensuring prospective and current clients receive excellent care while our attorneys focus on delivering exceptional legal work.
Your responsibilities will focus on reception and scheduling, intake and sales, pipeline management, and supporting internal marketing and growth initiatives. You will also assist clients with billing-related questions and support smooth internal operations.
This is a remote, nearshore position, limited to candidates located in Latin America, with a strong preference for Central America.
About Our Firm
We are a Miami-based business immigration law firm with an excellent reputation and a focus on business immigration and federal immigration litigation.
Our hybrid team includes members in Miami, Latin America, and Europe.
Our values :
- Quality over quantity : we are a low-volume firm providing exceptional client service.
- Impeccable work : we aim to raise the bar for quality practice in business immigration law.
- Innovation-driven : we leverage technology to streamline processes and enhance client experience.
- Ownership and results : we empower our team to grow through initiative and accountability.
Key Responsibilities
Reception & Scheduling
Client Intake & Sales
Sales Support & CRM Management
Billing & Client Support
Internal Marketing & Growth Support
Qualifications
Benefits
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Customer Specialist • Malacca City, Malacca, Malaysia
Pekerjaan yang berkaitan%20SDN%20BHD)
![[Immediate Hiring] Customer Service-Work from home](https://cdn-logos.talent.com/v1/logo/image?feedcode=whatjobs-my&company_name=UBASE)
- Dinaikkan pangkat
Sales Engineer
SOSHIN ELECTRONICS (M) SDN BHDBatu Berendam, Melaka, Malaysia Degree in Engineering or equivalent.Minimum 3 ~5 years working experience.Having experience in the manufacturing field (added advantage).
Good communication and management skills.Having knowledge an...Tunjukkan lagiKemas kini terakhir: 14 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Legitimate Remote Jobs for Malaysia Residents – Apply Now
Mashreq BankSeremban, Negeri Sembilan, Malaysia The Elite Job is offering legitimate and rewarding remote work opportunities for residents of Malaysia.If you are seeking flexibility in your professional life while maintaining work-life balance, ...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Guest Happiness Specialist - Remote
The FlexSeremban, Negeri Sembilan, Malaysia Guest Happiness Specialist - Remote.Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Property Management System (PMS).
We’re growing fast and looking for.Position : Guest Happiness...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu
- Dinaikkan pangkat
Customer Service Representative (WFH)
VDart MalaysiaPasir Panjang, Negeri Sembilan, Malaysia Direct message the job poster from VDart Malaysia.Talent Partner | VDart Malaysia | Hiring for Tech roles.This is a WFH Opportunity - 24 / 7 rotational shifts.
Respond to customer queries in a timely ...Tunjukkan lagiKemas kini terakhir: 12 hari yang lalu
- Dinaikkan pangkat
- Baharu!
ORACLE SOA Specialist - Remote (3 to 4 weeks project)
Brain Station 23Seremban, Negeri Sembilan, Malaysia ORACLE SOA Specialist - Remote (3 to 4 weeks project).We are seeking an Oracle SOA specialist for a short-term engagement of approximately 3–4 weeks.
The work will be remote and will involve : .Assess...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Customer Success Manager for Retention (US Hours)
The Access GroupMuar, Johor, Malaysia Customer Success Manager for Retention (US Hours).We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.What does ...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu
- Dinaikkan pangkat
Medical Claims Assessors, Officer / Senior Officer (VHIS, Remote / Hybrid)
Bowtie Life Insurance CompanyPasir Panjang, Negeri Sembilan, Malaysia Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company.
As a young and fast-growing company, grooming and learning from the next gen...Tunjukkan lagiKemas kini terakhir: 15 hari yang lalu
- Dinaikkan pangkat
Senior Staff Engineer Robustness and Qualification Methodology
Infineon TechnologiesMalacca City, Malacca, Malaysia Senior Staff Engineer Robustness and Qualification Methodology.Senior Staff Engineer Robustness and Qualification Methodology.
We are seeking an experienced Automotive Package Development Engineer t...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
English - Mandarin Interpreter / Customer Service (WFH) (Remote)
GP Asia Sdn. Bhd.Muar, Johor, Malaysia As a language interpreter, you will interpret on-demand calls from diverse sectors such as medical, insurance, legal, and utilities fields (Training provided).
Hence, fluency in English and Mandarin...Tunjukkan lagiKemas kini terakhir: 17 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Customer Experience Specialist (Remote)
qlubMalacca City, Malacca, Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Join or sign in to find your next job.Customer Experience Specialist (Remote).
Qlub is revolutionizing the dining experience with ultra-fast...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Account Partner - All Regions
OneByZeroMuar, Johor, Malaysia This role is open to candidates based in the Philippines, Malaysia, and Vietnam.We also welcome applicants who are open to relocating to any of these countries.
OnebyZero is a next‑generation Data a...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu
- Dinaikkan pangkat
WFH - US Market - Customer Service Translator
Job ExpertPasir Panjang, Negeri Sembilan, Malaysia WFH - US Market - Customer Service Translator.About the job WFH - US Market - Customer Service Translator.We are seeking a motivated and linguistically talented individual to join our team as a Voi...Tunjukkan lagiKemas kini terakhir: 17 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Client Operations Lead
NCR VoyixPasir Panjang, Negeri Sembilan, Malaysia NCR Voyix Corporation (NYSE : VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries.
NCR Voyix transforms retail stores and restaurant systems with ...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Meta Ads Asset Configuration Specialist
Thoth AIMuar, Johor, Malaysia We\'re seeking a motivated and detail-oriented Meta Ads Asset Configuration Specialist to join our growing team.This role is specifically open to candidates based in Malaysia who are fluent in both...Tunjukkan lagiKemas kini terakhir: 14 jam yang lalu
- Dinaikkan pangkat
(Native Chinese) Chat Support Consultant, crypto (Remote)
SupportYourAppSeremban, Negeri Sembilan, Malaysia Native Chinese) Chat Support Consultant, crypto (Remote).We are seeking a Chat Support Consultant to provide high-quality customer support for crypto trading in a fast-paced, multicultural environm...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Medical Claims Assessors, Officer / Senior Officer (VHIS, Remote / Hybrid)
Bowtie Life Insurance Company LimitedMalacca City, Malacca, Malaysia Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company.
As a young and fast-growing company, grooming and learning from the next gen...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Customer Service Representative
AlphaiotabpoMuar, Johor, Malaysia Exciting Work-from-Home Opportunities.Learning & Development Programs to Upskill Yourself.Health and Wellness Perks & Benefits.
Motivating and Supportive Teams.Alpha Iota is based in Southeast Asia,...Tunjukkan lagiKemas kini terakhir: 14 jam yang lalu
- Dinaikkan pangkat
- Baharu!
[Immediate Hiring] Customer Service-Work from home
UBASEMalacca City, Malacca, Malaysia BPO) company based in South Korea.UBASE Asia delivers customer and business process management solutions across industries including telecommunications, e-commerce, and finance.The company emphasiz...Tunjukkan lagiKemas kini terakhir: 14 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Remote Data Entry Clerk – Work from Anywhere
Mashreq BankSeremban, Negeri Sembilan, Malaysia Progressive Technology is seeking a detail-oriented, highly organized, and self-motivated.As a Remote Data Entry Clerk, you will play a key role in maintaining accurate and up-to-date information i...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Virtual Assistant - Remote
The FlexPasir Panjang, Negeri Sembilan, Malaysia The Flex is a fast-growing London-based start-up on a mission to redefine short-stay accommodation globally.We are hiring a highly organized, proactive Virtual Assistant to support the day-to-day o...Tunjukkan lagiKemas kini terakhir: 14 jam yang lalu