Tawaran kerja ini tidak tersedia di negara anda.
Guest Happiness Specialist - Remote
The FlexSeremban, Negeri Sembilan, Malaysia16 jam yang lalu
Penerangan pekerjaanExcellent communication skills — written and verbal. A natural people-person with a warm, empathetic approach. Previous experience in hospitality, customer service, or short-term rentals. Tech-savvy and confident using PMS or CRM systems. Calm under pressure and great at multitasking. Fluent in English (additional languages are a big plus). Be part of a team transforming the global rental experience. Join a supportive, international, and fast-growing company. Room to grow — this role evolves as we scale. Competitive salary and performance bonuses. Remote-first and flexible working culture.
Guest Happiness Specialist - Remote
Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
About The Flex
At The Flex , we’re on a mission to make renting as easy as buying something on Amazon — simple, fast, and borderless . Our proprietary Property Management System (PMS) powers this mission by automating operations, simplifying communication, and creating flawless guest experiences across multiple countries. We’re growing fast and looking for A-Players — proactive, ambitious individuals who thrive in fast-paced environments and love delighting customers.
Position : Guest Happiness Specialist
As a Guest Happiness Specialist at The Flex , you’ll be the heart and voice of our brand. Your mission is simple : make every guest feel cared for, supported, and happy throughout their stay . You’ll help guests with bookings, check-ins, and any questions they have — ensuring smooth, stress-free experiences from start to finish. Using our in-house PMS tools, you’ll manage requests efficiently and turn potential issues into memorable moments of hospitality. If you’re empathetic, solution-driven, and take pride in making people smile — this role is for you.
Key Responsibilities
- Guest Support : Handle guest inquiries via chat, email, and phone with warmth and professionalism.
- Booking Assistance : Help guests with reservations, check-ins, and check-outs using our PMS.
- Problem Solving : Quickly resolve any issues or complaints with empathy and proactive communication.
- Communication Management : Keep guests informed every step of the way for a seamless experience.
- Feedback Loop : Collect and share guest insights to help improve our service quality.
- Upselling & Retention : Recommend add-ons and experiences to enhance guest satisfaction and loyalty.
What We’re Looking For
Why You’ll Love Working at The Flex
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Referrals increase your chances of interviewing at The Flex by 2x.
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Specialist Remote • Seremban, Negeri Sembilan, Malaysia
Pekerjaan yang berkaitan
Duties and Responsibilities : We are seeking a dynamic and client-focused Event Planning Manager to lead event activation planning and execution.
This role involves closely liaising with clients...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
ThoughtFull is on a mission to simplify mental health for your personal and professional growth - through every season of life, anytime, anywhere.
ThoughtFull is a Temasek-backed mental health compa...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
Our Client is a global hospitality design and concept firm that assists clients to plan, develop and implement successful F&B venues.
They are seeking for a skilled Project Manager hospitality m...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Wedded Wonderland Destination Wedding Contributor.Shape the future of destination weddings.To Join the Global Destination Wedding and Celebration Study : .
Apply on the link and complete the survey li...Tunjukkan lagiKemas kini terakhir: 9 hari yang lalu
We’re Hiring : Membership Partnership Specialist.Do you enjoy building relationships, growing communities, and helping people get more value from a platform? We’re looking for a.Membership Partnersh...Tunjukkan lagiKemas kini terakhir: 24 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Customer Experience Specialist (Remote)
qlubSepang, Sepang, Malaysia Qlub is revolutionizing the dining experience with ultra-fast, seamless payment solutions.Our technology enables customers to pay in seconds by scanning a QR code – no app download required.Digital...Tunjukkan lagiKemas kini terakhir: 16 jam yang lalu
- Dinaikkan pangkat
Assistant Duty Manager (Hotel)
Only World GroupSelangorMalaysia, Selangor, Malaysia Supervise and support staff, providing guidance and motivating them to achieve performance goals.Prepare daily reports and communicate key operational updates to management.Assist with training, co...Tunjukkan lagiKemas kini terakhir: 24 hari yang lalu
- Dinaikkan pangkat
Hotel Manager
FGV HoldingsMalacca City, Malacca, Malaysia Hotel Manager page is loaded## Hotel Managerlocations : Melakatime type : Full timeposted on : Posted Todayjob requisition id : JR2446 • •FGV Holdings Berhad • • is Malaysia’s leading global agri-b...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Global travel paid & required : Hostess / Etiquette Consultant
Futures.WorksKuala Lumpur, Malaysia Are you globally mobile? Ready to earn over 10K a month?.Do you have taste, etiquette, a good education and can you act as conversation partner to global executives?.
Are you willing to travel to gl...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Event Planning Manager
Always Marketing Malaysia Sdn BhdKL Gateway, Kuala Lumpur, MYQuick Apply
- Dinaikkan pangkat
- Baharu!
Hotel Manager
Felda Travel Sdn BhdMalacca City, Malacca, Malaysia Human Resources Business Partner at Felda Travel Sdn Bhd.Oversees all operations and day-to-day activities in a hotel organization, including managing everything from accounting, sales, business de...Tunjukkan lagiKemas kini terakhir: 16 jam yang lalu
- Dinaikkan pangkat
Cruise Hospitality And Tourism
Jobstreet MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia Join the exciting world of cruise hospitality and tourism as a Cruise Hospitality And Tourism professional at ASIAN MARITIME EMPIRE'.
This full-time role based in Kuala Lumpur will see you playing a...Tunjukkan lagiKemas kini terakhir: 27 hari yang lalu
Revenue Operations Specialist
ThoughtFull WorldKuala Lumpur, Federal Territory of Kuala Lumpur, MYQuick Apply
- Dinaikkan pangkat
Live Host (Fulltime)
PETOUR MALAYSIA SDN BHDKuala Lumpur, Kuala Lumpur, Malaysia Host Live Sales : Present and sell products in an engaging and entertaining manner through live-streaming platforms, ensuring viewers remain engaged and informed.
Product Presentation : Showcase and d...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Assistant Events Manager (Hilton Kuala Lumpur)
Hilton Worldwide, Inc.Kuala Lumpur, Kuala Lumpur, Malaysia Job Description - Assistant Events Manager (Hilton Kuala Lumpur) (HOT0BYLW).Assistant Events Manager (Hilton Kuala Lumpur) (HOT0BYLW).
Hilton Kuala Lumpur Hotel 3 Jalan Stesen Sentral Kuala Lumpur 5...Tunjukkan lagiKemas kini terakhir: 27 hari yang lalu
Project Manager Hospitality Projects Master Planning
Agensi Pekerjaan Great Pyramid Sdn BhdKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaQuick Apply
- Dinaikkan pangkat
- Baharu!
Guest Happiness Specialist - Remote
The FlexSubang Jaya, Subang Jaya, Malaysia Guest Happiness Specialist - Remote.Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Property Management System (PMS).
We’re growing fast and looking for.Position : Guest Happiness...Tunjukkan lagiKemas kini terakhir: 16 jam yang lalu
Destination Wedding Contributor
wedded.wonderlandKuala Lumpur, 14, myQuick Apply
- Dinaikkan pangkat
- Baharu!
Director of People & Culture
Accor HotelsSepang, Selangor, Malaysia Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations.
Here, we believe in you and what you...Tunjukkan lagiKemas kini terakhir: 16 jam yang lalu
Membership Partnership Specialist
MOVAKuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYQuick Apply
- Dinaikkan pangkat
- Baharu!
Creative Director
Airfoil Ventures Pte LtdSepang, Selangor, Malaysia Head of Brand / Creative Director.Airfoil’s brand department and champion design excellence across our work.You’ll oversee a talented team of designers, ensure quality and consistency across projec...Tunjukkan lagiKemas kini terakhir: 16 jam yang lalu
- Dinaikkan pangkat
Assistant Store Manager
LovisaMelaka, Melaka, Malaysia Lovisa was established in Australia in 2010 and has quickly grown to be one of the leading fast fashion jewellery retailers.
We continue our focus on expanding our global network, with a total of 80...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Marketing Specialist (Entry Level)
NX Dimension Sdn BhdPuchong, Selangor, Malaysia Opportunities Don’t Knock Twice, Here’s Your Chance!.Most companies ask for years of experience, proven sales records, or advanced marketing skills, but we know everyone has to start somewhere.That...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Travel & Tour Consultant
Expert Tours Ltd.Kuala Lumpur, Kuala Lumpur, Malaysia Expert Tours is a dynamic and fast-growing travel agency dedicated to providing exceptional travel experiences.We specialize in crafting memorable journeys and seamless travel arrangements for our ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Event Account Manager
Light Up 7 Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia Kuala Lumpur (Required to travel for events).We're looking for a skilled and client-focused Event Account Manager to lead the management of event projects from brief to execution.You’ll be the vita...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu