Team Lead / Assistant Manager, Client Relations (US Market)

Moomoo MYKuala Lumpur, Kuala Lumpur, Malaysia

5 hari lalu

Penerangan pekerjaan

Moomoo Malaysia is transforming the retail investing landscape with its award‑winning, all‑in‑one stock trading platform. Powered by cutting‑edge technology and insights, we empower proactive traders to make informed decisions. Our parent company, Futu Holdings Limited, is Nasdaq‑listed and backed by global heavyweights such as Tencent, Sequoia Capital, and Matrix Partners.

Senior Manager Commercial / Client Service (GFK Media Measurement)

Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Employment type : Full‑time

Seniority level : Mid‑Senior level

Job function : Business Development

Base Pay Range

MYR350,000.00 / yr – MYR400,000.00 / yr

Key Responsibilities

Develop and execute team sales plans aligned with the company’s strategic objectives, ensuring accountability for key performance indicators such as Assets Under Management (AUM) and trading volume.
Lead the team in managing relationships with premium clients, providing ongoing service to enhance client experience and foster loyalty.
Guide the team in deeply understanding client needs, developing sales scripts and Standard Operating Procedures (SOPs), and accurately promoting the company’s products to achieve sales targets.
Co‑manage the daily operations of the sales team, coaching, motivating, and building overall cohesion and effectiveness.
Recruit, train, and manage performance of team members, building and nurturing a high‑performing sales force.
Uphold and promote company culture while establishing and continually refining internal sales processes and management protocols.
Coordinate working hours to align with U.S. business hours; night shifts are required.

Requirements

Must Haves

Bachelor’s degree or higher in Finance, Economics, Management, or a related field.

Minimum of 3 years of sales experience within the financial industry, including at least 1 year in a team management or key contributor role.

Licensing : Must possess active FINRA Series 7, 24, and 63 licenses, plus the SIE; or commit to obtaining them post‑hire.

Proficiency in both English and Chinese is highly preferred.

Strong client service orientation, results‑driven mindset, and excellent communication skills.

Preferred Qualifications

Prior trading experience in U.S. stocks, ETFs, and options.

Familiarity with the local U.S. financial market and knowledge of industry competitors.

Strong communication skills, logical thinking, collaborative team spirit, and the ability to thrive under pressure.

Benefits

13‑Month Salary (Contractual Bonus)

Monthly salary package includes basic salary, KPI incentive, and performance bonus.

Convenient access to public transport.

Exam / Certification sponsorship.

Career development opportunities within the financial services industry.

Company team‑building and bonding activities.

Free‑flow pantry snacks and drinks.

Dynamic, multinational working environment.

Please note that only shortlisted candidates will be contacted. Thank you.

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Buat amaran kerja untuk carian ini

Client Manager • Kuala Lumpur, Kuala Lumpur, Malaysia