Teleperformance InternationalGeorge Town, Penang, Malaysia
2 hari lalu
Penerangan pekerjaan
Qualifications
Bachelor’s Degree or higher
Native-level proficiency in Dutch, advanced proficiency in English (written and verbal)
Minimum 1–2 years of experience in helpdesk, customer service, or technical support or similar (B2B Consumer-oriented environment preferred).
Ability to multitask and manage time effectively in a high-volume ticket environment.
Experience using CRM or ticketing tools (e.g., Salesforce, Zendesk, ServiceNow).
Customer-oriented with strong problem-solving and analytical skills.
Technical Skills :
Computer literate and fully conversant in Microsoft Windows and Microsoft Office
Responsibilities
Provide first-line support to business clients, partners and retail teams
Manage and resolve B2B inquiries related to device and app usage, device and app login issues
Collaborate with internal teams to ensure timely and accurate responses.
Troubleshoot technical and operational issues related to devices’ common issues (app crash, pairing issues, iPad issues…)
Ensure all cases and interactions are accurately logged in the ticketing system
Monitor and follow up on open tickets to ensure timely closure and client satisfaction
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
B2b Technical Penang • George Town, Penang, Malaysia
Pekerjaan yang berkaitan
Dinaikkan pangkat
AI Solutions Expert Freelancer - Dutch Speaking
UberSungai Petani, Kedah, Malaysia
AI Solutions Expert Freelancer - Dutch Speaking.AI Solutions Expert Freelancer - Dutch Speaking.Get AI-powered advice on this job and more exclusive features.
Join Uber AI Solutions as an Expert Fre...Tunjukkan lagiKemas kini terakhir: 10 hari yang lalu
Dinaikkan pangkat
Technical Support Specialist (German Speaker) - 6 Months Renewable Contract
TPPenangMalaysia, Penang, Malaysia
Technical Support Specialist (German Speaker) - 6 Months Renewable Contract.We are looking for a proactive and customer-focused.
In this role, you will provide professional assistance to business pa...Tunjukkan lagiKemas kini terakhir: 12 hari yang lalu
Content Promoter & Student Recruitment Partner (Remote, Malaysia) at Cudy Pte.Cudy is a fast-growing online tutoring platform committed to delivering high-quality education to students through pers...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Dinaikkan pangkat
Technical Support Specialist (Portugese Speaker) - 6 Months Renewable Contract
TPPenangMalaysia, Penang, Malaysia
Technical Support Specialist (Portuguese Speaker) - 6 Months Renewable Contract.We are looking for a proactive and customer-focused.
In this role, you will provide professional assistance to busines...Tunjukkan lagiKemas kini terakhir: 12 hari yang lalu
Dinaikkan pangkat
Technical Support Representative (Mandarin Speaking)
EmersonBayan Lepas, Penang, Malaysia
In this Role, Your Responsibilities Will Be : .Creates and routes technical issues for all customers.Handle inbound technical support requests (Phone, Email, Web).
Validates customer entitlements and ...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
Dinaikkan pangkat
AI Solutions Expert Freelancer - Danish Speaking
UberGeorge Town, Penang, Malaysia
AI Solutions Expert Freelancer - Danish Speaking.Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.
Join Uber AI Solutions as an Expert Freelancer.Remote...Tunjukkan lagiKemas kini terakhir: 11 hari yang lalu
Dinaikkan pangkat
B2B Technical Helpdesk - Arabic - Penang
Teleperformance InternationalGeorge Town, Penang, Malaysia
Native-level proficiency in Arabic, advanced proficiency in English (written and verbal).Minimum 1–2 years of experience in helpdesk, customer service, or technical support or similar (B2B Consumer...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
Dinaikkan pangkat
Technical Support Specialist (Dutch Speaker) - 6 Months Renewable Contract
TPPenangMalaysia, Penang, Malaysia
Technical Support Specialist (Dutch Speaker) - 6 Months Renewable Contract.We are looking for a proactive and customer‑focused Technical Support Specialist to join our regional support team.In this...Tunjukkan lagiKemas kini terakhir: 13 hari yang lalu
Dinaikkan pangkat
B2B Technical Helpdesk - Portugese - Penang
Teleperformance InternationalGeorge Town, Penang, Malaysia
Native-level proficiency in Portugese, advanced proficiency in English (written and verbal).Minimum 1–2 years of experience in helpdesk, customer service, or technical support or similar (B2B Consu...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
Dinaikkan pangkat
Technology Consulting - SAP Technical Consultant, Senior Associate (Penang)
Ernst & Young Advisory Services Sdn BhdPenangMalaysia, Penang, Malaysia
Other locations : Primary Location Only.You will be working on projects that are cross borders and sectors with a high performing team, by either supporting or implementing SAP solutions for our cli...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Dinaikkan pangkat
Technical Support Engineer (Bahasa Indo Speaking)
DellBayan Lepas, Penang, Malaysia
At Dell Technologies, world‑class service doesn’t end when a customer purchases our innovative products.Our Technical Support team is there for them whenever they need help – by phone or email, onl...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
Dinaikkan pangkat
Technical Support Specialist (French Speaker) - 6 Months Renewable Contract
TPPenangMalaysia, Penang, Malaysia
Technical Support Specialist (French Speaker) - 6 Months Renewable Contract.We are looking for a proactive and customer-focused.
In this role, you will provide professional assistance to business pa...Tunjukkan lagiKemas kini terakhir: 13 hari yang lalu
Dinaikkan pangkat
IT Helpdesk Support
Centricore Systems Sdn BhdGeorge Town, Penang, Malaysia
Centricore Systems Sdn Bhd – George Town, Penang.Join our growing IT team as an IT Helpdesk Support at CENTRICORE SYSTEMS SDN.
This is a full‑time position based in George Town, Penang, where you wi...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
Technical Product Manager – Operational Excellence (Bangkok-based, relocation provided) at Agoda.This role focuses on enabling Agoda Tech to become more effective in non-coding activities such as i...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Dinaikkan pangkat
Software Platform Engineering Manager - Ubuntu for Next-Gen Silicon
CanonicalSungai Petani, Kedah, Malaysia
Software Platform Engineering Manager - Ubuntu for Next-Gen Silicon.Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.
Be among the first 25 applicants.Canonical is a leading provi...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Dinaikkan pangkat
Agent Partner (Amarthalink) Penempatan Bone Bolango & Kota Gorontalo
PT Amartha Mikro FintekKampung Benggali, Perak, Malaysia
Melakukan akuisisi agen AmarthaLink sesuai target yang ditetapkan.Mensosialisasikan dan mengedukasi calon agen mengenai manfaat serta mekanisme layanan AmarthaLink.
Menjalin dan menjaga hubungan bai...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Dinaikkan pangkat
B2B Technical Helpdesk - Italian - Penang
Teleperformance InternationalGeorge Town, Penang, Malaysia
Native‑level proficiency in Italian, advanced proficiency in English (written and verbal).Minimum 1–2 years of experience in helpdesk, customer service, or technical support or similar (B2B Consume...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
Dinaikkan pangkat
STEM Specialist (Fluent in Dutch) – AI Trainer
Invisible Expert MarketplaceSungai Petani, Kedah, Malaysia
STEM Specialist (Fluent in Dutch) – AI Trainer.Are you a STEM expert fluent in Dutch, eager to shape the future of AI? Large-scale language models are evolving from clever chatbots into powerful en...Tunjukkan lagiKemas kini terakhir: 11 hari yang lalu