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Modern Work Architect - Copilot, M365, Intune (Bahasa Speaking)

Modern Work Architect - Copilot, M365, Intune (Bahasa Speaking)

AvanadeKuala Lumpur, Kuala Lumpur, Malaysia
30+ hari lalu
Penerangan pekerjaan

Overview

Avanade is seeking a highly motivated and customer-focused Moden Work Architect to deliver Microsoft Unified Support services. The focus areas will be Microsoft Copilot, M365, and Intune / Endpoint Manager.

Proficiency in English and / or Bahasa is essential to support customer communications effectively.

What You'll Do

Customer Engagement & Insights

  • Gather customer insights on technical environment, business needs, and competitive landscape.
  • Map Microsoft solutions (Copilot, M365, Intune) to customer outcomes and digital transformation goals.
  • Act as the Voice of the Customer (VOC), raising feedback and blockers through structured channels.

Architecture Design & Deployment

  • Lead architecture design sessions and solution proposals for :
  • Microsoft Copilot (deployment strategy, readiness assessments, user enablement).
  • Microsoft 365 suite (Teams, SharePoint Online, Exchange Online).
  • Microsoft Intune / Endpoint Manager (device management, compliance policies).
  • Guide customers from planning to production deployments.
  • Identify and resolve technical blockers, managing risks and quality throughout engagements.

    • Practice Development

  • Contribute to IP development, best practice frameworks, and reusable assets.
  • Share solution insights and technical learnings with internal teams.

    • Trusted Advisor Role

  • Build impactful relationships with customer stakeholders and technical specialists.
  • Provide strategic advisory and challenge customers constructively when needed.
  • Position Microsoft's strengths against competitors to drive solution adoption.

    • Thought Leadership & Community Engagement

  • Participate in industry events, workshops, and knowledge-sharing sessions.
  • Mentor junior team members on technical and non-technical areas.

    • Customer Success Focus

  • Ensure customers' environments are modern, secure, and optimized.
  • Deliver solutions that enable value realization and positive customer satisfaction.

    • About You

    Preferred Skills

  • Experience with AI-based solutions and digital workplace transformations.
  • Power Platform experience is a plus.
  • Familiarity with Zero Trust security frameworks.
  • Scripting experience (PowerShell) preferred.
  • Relevant certifications (MS-100, MS-101, SC-300, or Copilot certifications).

    • Core Competencies

  • Solution architecture and technical leadership.
  • Customer relationship management and advisory.
  • Strong presentation and communication skills.
  • Cross-functional collaboration.
  • Business acumen and solution-selling mindset.

    • Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Design, Art / Creative, and Information Technology

    • Industries

  • IT Services and IT Consulting

    • Learn more

    To Learn More About Avanade Check Out These Links

  • LinkedIn
  • Inside Avanade Blog
  • Avanade Careers

    • Benefits and culture

  • Opportunity to work for Microsoft’s Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications)
  • Real-time access to technical and skilled resources globally
  • Dedicated career advisor to encourage your growth
  • Engaged and helpful coworkers genuinely interested in you

    • We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.

    Culture and growth

  • Expanding your thinking
  • Experimenting courageously
  • Learning and pivoting

    • Inspire greatness in our people

  • Empowering every voice
  • Encouraging boldness
  • Celebrating progress

    • Accelerate the impact of our people

  • Amazing the client
  • Prioritizing what matters
  • Acting as one

    • #J-18808-Ljbffr

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