Senior Agent, Customer Service (Korean Speaker)P2P • Kuala Lumpur, Kuala Lumpur, Malaysia
Senior Agent, Customer Service (Korean Speaker)
P2P • Kuala Lumpur, Kuala Lumpur, Malaysia
3 hari lalu
Penerangan pekerjaanA Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field. At least 2 years of experience in language-related roles, including translation, interpretation, or localization. Proficiency in both spoken and written language relevant to the job, along with a high level of English language proficiency. Ability to work independently in a fast-paced environment and deliver multilingual support. Willingness to work according to a given schedule to support 24x7 language-related operations. Strong interpersonal skills : the ability to navigate challenging language situations and remain composed under pressure. Problem-solving mindset : a dedication to finding the right linguistic solutions for customers, overcoming language barriers, and making cost-efficient decisions. Excellent time management : the ability to handle multilingual tasks effectively while managing time efficiently. Quick learner : the ability to quickly grasp new linguistic concepts and adapt to the evolving language needs of customers. Familiarity with cryptocurrency and / or finance-technology industry. Working knowledge of CRM tools, such as Zendesk. Basic computer knowledge : MacOS, Lark, Microsoft Office, and G-Suite. Yearly Performance Bonus Monthly Teambuilding Training & Wellness Subsidy Insurance Coverage for Employees & Dependants Email
Select... Select... Select... Select... Select...
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles : We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing :
- Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice.
- Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc.
- Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language.
- Establishing and nurturing strong relationships with company partners and external stakeholders.
- Escalating any queries or unresolved issues to Level 2 / Supervisors as directed by the operations management when they can not be resolved within standard procedures.
What We Look For In You :
Nice to Haves :
Apply for this job
indicates a required field
First Name
Last Name
Phone
Location (City)
Resume / CV
Enter manually
Accepted file types : pdf, doc, docx, txt, rtf
Enter manually
Accepted file types : pdf, doc, docx, txt, rtf
The nature of the job may require working on shifts. Are you willing to work on a rotational shift schedule? (Shift Allowances will be given)
Are you proficient in reading and writing Korean?
Are you willing to use your own laptop for work purposes?
Do you have any prior experience in the crypto industry, considering that this position involves supporting a crypto exchange platform?
Willing to work in Kuala Lumpur, Malaysia?
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Senior Agent Service • Kuala Lumpur, Kuala Lumpur, Malaysia
Pekerjaan berkaitan
EBC Financial Group – a global financial services provider headquartered in the dynamic city of London, we specialize in global financial investment, asset management and financial consulting.Our t...Tunjukkan lagi
Customer Service Representative - Korean - Mount Austin
Teleperformance • Petaling Jaya, Selangor, Malaysia
The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
Customer Service Representative - Korean - Penampang
Teleperformance • Petaling Jaya, Selangor, Malaysia
The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
Customer Service Representative (WFH, Eng & Mandarin)
Hiredly X • Nilai, Negeri Sembilan, Malaysia
Customer Support & Issue Resolution.Provide timely, accurate, and professional responses to customer inquiries with empathy.
Handle a high volume of interactions efficiently while clarifying complai...Tunjukkan lagi
Kemas kini terakhir: 29 hari yang lalu • Dinaikkan pangkat
Korean Language Specialist
Agensi Pekerjaan Neutron Technologies & Communications Sdn Bhd • Kuala Lumpur, Malaysia
We are hiring Junior to Lead Korean Translator for the Google Gemini project.We are seeking a highly skilled and knowledgeable candidate in the required language to .The ideal candidate w...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu
Customer Service Representative - Bahasa Malaysia - Kuching
Teleperformance • Petaling Jaya, Selangor, Malaysia
The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
Lead Engineer
Soft Space Sdn Bhd • Seremban, Negeri Sembilan, Malaysia
We are seeking a technically strong leader based in Malaysia to head our North America region projects.The Lead Engineer will take ownership of regional delivery, technical solutioning, and team le...Tunjukkan lagi
Kemas kini terakhir: 18 hari yang lalu • Dinaikkan pangkat
Business Development Associate / Manager (Chinese speaking)
GRVT Markets • Kuala Selangor, Kuala Selangor, Malaysia
GRVT is the world’s first licensed hybrid decentralized exchange (DEX), on a mission to make wealth-building as natural as daily life.
We’re building a compliant peer-to-peer investment platform for...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
Senior Sales Engineer
Sophos • Seremban, Negeri Sembilan, Malaysia
Sophos is a global leader and innovator of advanced security solutions designed to defeat cyberattacks.The company acquired Secureworks in February 2025, creating the largest pure‑play Managed Dete...Tunjukkan lagi
Kemas kini terakhir: 7 hari yang lalu • Dinaikkan pangkat
Senior / Staff / Principal Engineer
Canonical • Sepang, Selangor, Malaysia
Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Join or sign in to find your next job.Senior / Staff / Principal Engineer.
Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, ...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
Customer Service Representative - Korean - Kuching
Teleperformance • Petaling Jaya, Selangor, Malaysia
The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
Korean Interpreter
ContactLink Solutions • Kuala Lumpur, Malaysia
Steady wired internet connection.Fully remote position with a clear schedule.Full-time or part-time position.Immediate availability to start working after onboarding.
Answer calls professionally, ac...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu
Customer service chat support Mandarin speaker
Concentrix • Kuala Lumpur, Kuala Lumpur, Malaysia
Customer Service Chat Support Mandarin Speaker.Be among the first 25 applicants.Role Positioning and Objectives.To possess strong knowledge of processes and has the ability to influence the vendors...Tunjukkan lagi
Kemas kini terakhir: 4 jam yang lalu • Dinaikkan pangkat • Baharu!
Customer Service Representative - Korean - Kota Kinabalu
Teleperformance • Petaling Jaya, Selangor, Malaysia
The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
Customer Service Representative - Korean - Iskandar Puteri
Teleperformance • Petaling Jaya, Selangor, Malaysia
The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
Accounts Payable Specialist (Korean Speaker)
MSD • Petaling Jaya, Selangor, Malaysia
Accounts Payable Specialist (Korean Speaker).Exciting global opportunity supporting Korea market to perform Accounts Payable support!.
Based in Malaysia, named one of the Best Companies to Work for ...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
Customer Service Specialist (Korean Speaking)
EBC Group • Kuala Lumpur, Federal Territory of Kuala Lumpur, MY
Quick Apply
Kemas kini terakhir: 30+ hari yang lalu
Mandarin Speaking Customer Service Assistant Manager (Logistics) in Port Klang - GG
Polymorph Recruitment • Port Klang, Selangor, Malaysia
Minimum 5 years of experience in logistics, freight forwarding, or customer service.Strong interpersonal, communication, and problem-solving skills.
Proven ability to multitask and manage client exp...Tunjukkan lagi
Kemas kini terakhir: 12 hari yang lalu • Dinaikkan pangkat
Mandarin Speaking Customer Service Executive (Import and Export) in Setia Alam- GG
Polymorph Recruitment • Setia Alam, Selangor, Malaysia
Minimum SPM or related certificate.Proficient in English, Mandarin, and BM.Strong problem-solving, communication, and multitasking skills.
Computer literate (MS Office, Email, CRM).Independent and a...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat