Asset Manager

Overview

Deliver Asset Management services for multiple customers. Act as the single point of contact for customers, partners, and internal stakeholders. Manage, track, report, and resolve issues related to customers\' IB data. Support customers in managing the lifecycle of HW and SW assets to mitigate risks, optimize TCO, and improve customer experience.

Responsibilities

• Deliver Asset Management services for multiple customers.
• Act as the single point of contact for customers, partners, and internal stakeholders.
• Manage, track, report, and resolve issues related to customers\' IB data.
• Support customers in managing the lifecycle of HW and SW assets to mitigate risks, optimize TCO, and improve customer experience.
• Ensure customer Install Based is correctly aligned with contracts, locations, and service coverage levels.
• Lead the implementation of Asset Management services.
• Onboard new customers and reconcile IB data from various sources.
• Identify discrepancies and manage MACD activities.
• Provide ongoing IB maintenance support and collaborate cross-functionally.

Required Skills

Eligibility & Qualifications

General Skills

Seniority level

Employment type

Job function

Industries

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