Outlet Manager Kuala Lumpur

Outlet Manager / Store Manager

Koppiku WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

We are a rapidly growing and innovative coffee startup, committed to delivering exceptional experiences while fostering a vibrant, dynamic company culture. We’re looking for a passionate, strategic, and hands-on Outlet Manager / Store Manager to join our team and shape the future of our people development initiatives.

Position Overview :

The Outlet Manager / Store Manager is responsible for overseeing daily operations and ensuring smooth, compliant, and efficient performance across assigned outlets. This role includes managing staff schedules, monitoring cash handling, maintaining stock levels, and safeguarding company assets. The role also ensures all products are served to standard and fosters a positive, high-quality customer experience. The ideal candidate is organized, detail-oriented, and committed to operational excellence.

Responsibilities

• Oversee day-to-day operations and ensure smooth operations on the respective in charged outlets
• Ensure store adhere to compliance, procedure, and policies
• Assist to arrange the weekly schedule
• Ensure cash float, sales collection and monetary related amount are calculated accurately, stored carefully and bank in accordingly
• Manage in ordering stocks if necessary
• Responsible to ensure the company assets are properly managed
• Ensure every drink serves to customers with passion and follow the standard SOP to maintain the quality
• Performs any ad-hoc tasks / responsibilities by the superior

Requirements

Additional Information

Seniority level

Employment type

Job function

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