Head of New Product Operations

About Us

New Product Operations team focuses on the processes and activities needed to successfully launch and scale new products. Our goals is to ensure that the operational aspects of introducing a new product to the market are seamless, efficient, and aligned with the company’s overall strategy.

About The Role

Accountable for end-to-end operational management of a portfolio of New Product Development projects for Global Supply Chain (GSC), you will act as the primary point of contact for cross-functional teams and ensure delivery to Dyson’s standards for time, cost, quality, and governance. You will translate business and technical requirements into actionable supply chain and manufacturing strategies, maintain high visibility with stakeholders, and provide clear, accurate reporting throughout the product life-cycle, ultimately transferring ownership of a stable, healthy project to the outsourced operations team.

Cross-functional Leadership & Alignment

• Serve as the principal liaison between GSC and the Business Unit, Commercial, RDD, Quality, and Finance teams to ensure seamless alignment and communication.
• Lead as the primary GSC representative on the Project Leadership Team (PLT) coordinating procurement, manufacturing engineering, tooling, supply chain, aftersales, commercial operations, and contract manufacturer relationships across the entire portfolio.
• Guide and mentor your team of operations project leads / managers and cross-functional teams across geographies; set aligned SMART objectives, identify skill gaps, and provide clear expectations for successful delivery.
• Work in close collaboration and alignment with the Head of Category in RDD, ideally at the relevant location, to ensure portfolio priorities, expectations, and project deliverables are fully understood and consistently met.

Portfolio Planning, Execution & Governance

Operational Delivery & Project Management

Reporting, Risk Management & Best Practice

About you

We are seeking a motivated and strategic operations professional with experience in project delivery and management, ideally in a global supply chain environment. You are a self-starter who thrives on challenge, demonstrates strong influencing and communication skills, and excels at building trusted networks across functions—including suppliers, Research, Design & Development (RDD), and operational teams. Comfortable with accountability for project outcomes, you consistently seek improvement opportunities, applying robust project management skills alongside clear and accurate communication. This is an ideal opportunity for someone looking to stretch themselves and drive the success of Dyson’s New Product Development (NPD).

Benefits

Dyson monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

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