Solution Architect - SAP Concur

Overview

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

As the Senior SAP Concur Business Solution Analyst - will play a critical role in designing, implementing, and optimizing customized Concur solutions to meet our organization\'s evolving travel and expense management needs. This individual will be responsible for translating complex business requirements into technical designs, ensuring seamless integration with other enterprise systems, and driving continuous improvement within the Concur platform. They will be a key point of escalation for Concur related issues, and will be a leader in the Concur space within the company.

Responsibilities

• Design and document customized solutions within the Concur platform, aligned with industry best practices and organizational requirements, for new features, enhancements, and deployments.
• Develop comprehensive solution architecture documentation for Concur integrations with other systems (e.g., Workday, EPP (ServiceNow), ERP, IQVIA, Oversight, AI / OCR tools).
• Analyze business needs and translate them into detailed technical requirements for Concur implementations.
• Utilize out-of-the-box Concur functionality (e.g. standard reporting, workflow configurations, APIs) to optimize system performance and meet business objectives.
• Maintain deep knowledge of Concur functionality, including Intelligence, Travel, and Expense modules, and stay updated on the latest product offerings.
• Demonstrate advanced Concur configuration expertise, holding relevant certifications, to design and implement solutions that meet complex business requirements
• Design and manage Concur API integrations and ensure seamless data flow with other enterprise systems (e.g., SAP ERP, Workday, Snowflake).
• Maintain integration architecture plans and documentation, adhering to enterprise architecture standards and compliance requirements.
• Proficiency in RESTful API consumption, experience with data transformation using middleware platforms such as Mulesoft, Denodo, and expertise in secure SFTP file transfers for data exchange.
• Ensure Concur configurations adhere to data privacy and security policies (e.g., GDPR, CCPA).
• Support the implementation and maintenance of data governance processes, which includes data quality management, role-based access control, and data retention policies, to guarantee compliance and data integrity.
• Identify and implement automation opportunities, such as AI-driven expense categorization and RPA-based workflow optimization, leveraging Roche\'s AI tools.
• Lead efforts to optimize Concur processes for efficiency and cost-effectiveness.
• Serve as a point of escalation for complex Concur configuration and integration issues, providing expert technical support and guidance to existing support teams.
• Ensure Concur configurations and processes comply with relevant industry regulations and internal audit requirements.
• Support internal and external audits related to Concur usage.
• Lead and support global Concur implementations, including multi-currency configurations, localization of expense policies, and compliance with international travel regulations.

Qualifications

Minimum 8 years of experience in designing and implementing solutions within the Concur platform, with at least 5 years working on integration enhancements to / from Concur Intelligence, Travel and Expense.

In-depth knowledge of Concur functionality, including Intelligence, Travel, and Expense modules.

Certified Professional - Expense Configuration

Knowledge of industry-specific travel and expense management best practices.

Strong analytical and problem-solving skills.

Who we are

A healthier future drives us to innovate. Together, more than 100\u employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let\u2019s build a healthier future, together.

Roche is an Equal Opportunity Employer.

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