Business Analyst

Overview

The Senior Business Analyst is responsible for leading the analysis, planning, and delivery of innovative business solutions that support strategic initiatives and operational improvement. This role involves close collaboration with cross-functional stakeholders to understand business challenges, identify opportunities, and deliver actionable insights and system enhancements. The Senior Consultant - Business Analyst acts as a strategic advisor, solution designer, driving change and ensuring alignment between business goals and technical implementation.

Responsibilities

• Lead collaboration with stakeholders to gather, validate, and document business requirements, ensuring alignment with strategic objectives and a deep understanding of business needs.
• Analyze and re-engineer business processes, identifying inefficiencies and recommending solutions that deliver measurable improvements and operational excellence.
• Develop and present solution proposals, including effort estimates and cost breakdowns, ensuring alignment with business needs and technical feasibility; work closely with stakeholders and customers to secure buy-in and approval for implementation.
• Drive solution design by translating business requirements into technical specifications and working closely with IT and development teams to ensure feasibility and alignment with architectural standards.
• Create and manage comprehensive documentation, including process flows, user stories, functional and technical specifications, SOPs, and training guides.
• Plan and lead User Acceptance Testing (UAT) to validate that implemented solutions meet business requirements and quality standards; coordinate resolution of identified gaps.
• Monitor and report project status, risks, and issues, providing proactive guidance and strategic recommendations to stakeholders throughout the project lifecycle.
• Act as a strategic partner to business units, proactively identifying improvement opportunities, leading enhancement planning discussions, and facilitating prioritization of initiatives.
• Advise and guide delivery teams on conceptual and technical solution design, ensuring coherence with enterprise architecture and alignment with evolving business goals.
• Liaise with external software vendors, managing communications around system updates, upgrades, performance issues, and product roadmaps.

Requirements

Good to have

Benefits

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