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Student Programme Manager

Student Programme Manager

Yayasan AFS Antarabudaya MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia
1 hari lalu
Penerangan pekerjaan

PROGRAMME OPERATIONS

  • Ensure that growth targets are reached and based on viable planning, coordination and evaluation.
  • Ensure all programmes adhere to AFS policies, procedures, guidelines and quality standards, including timely placements and monthly contacts.
  • Implement risk management and crisis communications plans and procedures.
  • Manage customer expectations and ensure that AFS is held in high esteem by the customers, e.g. demonstrated through a high satisfaction rating in service evaluations.
  • Identify and address potential liabilities and effectively handle episodes of poor customer service.
  • Foster continuous improvement in educational content and service delivery through systematic monitoring and review of programme processes.
  • Coordinate all necessary activities to implement programme plans. Ensure that the planned targets are reached. Maintain an overview on all sending programmes and their administration in the country.

PROGRAMME DEVELOPMENT

  • In close cooperation with the National Director and the Board, set goals, develop strategies and set priorities for programme development in Malaysia.
  • Continually assess the existing and future market for intercultural education and, If necessary, make changes in the organization to ensure competitive advantage.
  • Ensure market demand and potential are met-both within the AFS Network and within the organization's particular territory.
  • Pursue opportunities to achieve growth and ongoing programme development.
  • Develop relationships and alliances that will benefit AFS and enhance the AFS brand.
  • In close cooperation with the National Director and the Board, set goals, develop strategies and set priorities for programme development in Malaysia.

    • OTHER

  • To develop and update the practices, policies, processes and procedures in Programme Operations & Development.
  • Assume supplementary responsibilities as designated by the National Director.

    • Job Types : Full-time, Contract

    Contract length : 24 months

    Pay : RM3, RM4,000.00 per month

    Benefits :

  • Professional development
  • Work from home

    • Ability to commute / relocate :

  • Kuala Lumpur : Reliably commute or planning to relocate before starting work (Preferred)

    • Education :

  • Bachelor's (Preferred)

    • Experience :

  • working : 2 years (Preferred)

    • Language :

  • Fluent English (Required)

    • Location :

  • Kuala Lumpur (Preferred)

    • Work Location : In person

    Buat amaran kerja untuk carian ini

    Manager Manager • Kuala Lumpur, Kuala Lumpur, Malaysia