Immediate Hiring - Customer Service Inbound

Job Description

Position : Customer Service Inbound Call

Location : Komtar, Penang

Basic : RM2000-RM2300

Allowances :

KPI - RM300

Transport - Max up to RM200

Shift : RM90

Responsibilities

• Handle all types of customer interactions across multiple channels, including correspondence, live chat, email, and calls.
• Provide accurate and timely responses to customers’ technical issues, general inquiries, and product-related questions.
• Ensure every transaction is managed professionally to deliver a positive customer experience.
• Strive to achieve high levels of customer satisfaction and contribute to building long-term customer loyalty.

Qualifications

• Minimum Sijil Pelajaran Malaysia (SPM) holder with at least one (1) year of relevant working experience.
• Open for fresh graduates (Diploma or above).
• Able to speak average in ENGLISH & good in MALAY.
• Basic computer knowledge.
• Able to work on Rotational shifts, including Weekends and Public Holidays.

Job Info & Requirement

Contract Type : Contract

Job Type : Non-Executive

Experience Level :

Job Categories : Customer Svc / Call Centre

LANGUAGE : English, Bahasa Malaysia

Nationality : Malaysians Only

All Genders

Own Transport : None

RM 2,000 to RM 2,300 per month

Persolkelly Contingent Workforce Malaysia Sdn Bhd

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