Linehaul Operations Lead, SPX ExpressSPX Express • Kuala Lumpur, Kuala Lumpur, Malaysia

Linehaul Operations Lead, SPX Express

SPX Express • Kuala Lumpur, Kuala Lumpur, Malaysia

1 hari lalu

Penerangan pekerjaan

Operations Lead (RR) – Operations, MY Marketplace

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Description

Responsible for daily linehaul management, performance monitoring, and team leadership to ensure efficient and reliable transportation services across the network.

Key Responsibilities

Monitor end‑to‑end linehaul trips (inbound / outbound) to ensure on‑time departures and arrivals.
Track trip delays, vehicle breakdowns, and route deviations; initiate timely escalation and recovery actions.
Coordinate with insourced and outsourced fleet partners to ensure adequate truck and driver availability.
Conduct performance reviews and enforce service level agreements (SLAs).
Lead investigations on operational incidents and recommend corrective actions.

Performance Monitoring & Reporting

Track key performance indicators (KPIs) such as on‑time transporting performance (OTT), utilization, cost efficiency, and lost rates.

Provide daily / weekly performance reports to management and propose data‑driven improvement plans.

Leadership & Coordination

Lead and develop a team of linehaul supervisors and coordinators.

Work closely with stakeholders—Planning, Sorting, First‑Mile, and Last‑Mile teams—to ensure seamless network operations.

Drive continuous improvement projects for service reliability, cost optimisation, and process standardisation.

Requirements

Diploma in Logistics, Supply Chain, or an equivalent discipline.

Experience in transport, supply chain, and logistics management.

Well‑developed interpersonal and communication skills in Bahasa Malaysia and English.

Proficiency in Mandarin is a plus.

Quick learner, adaptive, flexible, and committed to results.

Prepared to work 45 hours per week, rotational shift schedule, with up to 6 days of overtime as required.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other

Industries

Internet Marketplace Platforms and Technology, Information and Internet

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