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![[October Intake] Mandarin Customer Service - Travel Industry](https://cdn-logos.talent.com/v1/logo/image?feedcode=whatjobs-my&company_name=IGT%20Solutions){kind=logo}
[October Intake] Mandarin Customer Service - Travel Industry
IGT SolutionsSubang Jaya, Selangor, Malaysia3 hari lalu
Penerangan pekerjaanMust be able to converse fluently using Mandarin & English. Must be able to read and write traditional & simplified Mandarin wordings, and English 24 / 7 shift system (5 days a week, 9 hours a day) Education : SPM, UEC, O-level or above Welcome to apply without work experience 14 days AL; 14 days ML, 60 days Hospitalization leave Health and life insurance Optical + Dental claims
Responsibilities
- Responsible for China & Taiwan customer online consultation and answering questions, providing effective answers to customer consultation needs
- Maintain good communication and cooperation with relevant departments
- To exceed customers' expectations in terms of customer service & accurate information
- Work in a team to achieve the required KPI elements and SLA
Requirements
Company : IGT Solutions Pvt Ltd (Malaysia)
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
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Customer Service Mandarin • Subang Jaya, Selangor, Malaysia
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