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Executive / Senior Executive, Operations

Executive / Senior Executive, Operations

Versa AsiaPetaling Jaya, Selangor, Malaysia
30+ hari lalu
Penerangan pekerjaan

This job is for an Operations Senior Executive / Executive at Versa App. You might like this job because you'll drive efficiency and support app operations with cross-functional teams.

The Role

We’re looking for an enthusiastic and proactive candidate to join the Operations Team. In this role, you will play a vital part in driving the overall efficiency, effectiveness, and scalability of the Versa App.

The Responsibilities :

  • Operations Support
  • Manage 1st-level operational cases while ensuring timely follow-up and resolution from both internal & external stakeholders
  • Identify root causes of various system issues identified by customers and internal stakeholders
  • Perform checks on transactions, app pushes, and other key operations for accuracy and compliance
  • Configure selected app features, handle manual adjustments, and ensure operational continuity for the Versa App
  • Support feature rollouts, app updates, and product testing with cross-functional teams
  • Input key data, ensure data accuracy across reporting tools and dashboards
  • Manage relationships & communication with our partners Ops Team

Project Coordination

  • Document key workflow processes and identify solutions to improve the team’s efficiency
  • Undertake ad-hoc projects and assignments

    • Job Requirements

  • Bachelor’s degree in Business, Finance, Operations, or a related field
  • Minimum of 1-year working experience in product in a startup or similar environment
  • Good understanding of business operations
  • Able to use data-driven approaches to solve problems
  • Strong communication and organizational skills
  • Able to work independently and prioritize tasks effectively
  • Comfortable handling routine tasks with good attention to detail

    • Skills

    Financial Technology (FinTech), Business Operations, Google Sheets, Stakeholder Management

    Company Benefits

    Laptop will be provided

    Every employee will be given a company laptop for use.

    All employees will be covered under Group Hospitalisation & Term Life policies upon joining.

    Employee will get 1 day special leave on their birthday month!

    Learning & Development

    Allocation of RM1000 for learning & development

    Medical (Out-patient)

    Company covers for Medical claims (GP clinic visits) expenses

    Established in 2020, Versa is a digital wealth management app dedicated to simplify saving and investing by building good financial habits. Founded by a group of seasoned financial technology entrepreneurs, the app makes saving and investing simple via its partnership with AHAM Capital and highly accessible by introducing low entry amounts, low fees and flexibility that allows users to withdraw anytime without restrictions.

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    Operation Executive • Petaling Jaya, Selangor, Malaysia