Executive / Senior Executive, Operations

This job is for an Operations Senior Executive / Executive at Versa App. You might like this job because you'll drive efficiency and support app operations with cross-functional teams.

The Role

We’re looking for an enthusiastic and proactive candidate to join the Operations Team. In this role, you will play a vital part in driving the overall efficiency, effectiveness, and scalability of the Versa App.

The Responsibilities :

• Operations Support
• Manage 1st-level operational cases while ensuring timely follow-up and resolution from both internal & external stakeholders
• Identify root causes of various system issues identified by customers and internal stakeholders
• Perform checks on transactions, app pushes, and other key operations for accuracy and compliance
• Configure selected app features, handle manual adjustments, and ensure operational continuity for the Versa App
• Support feature rollouts, app updates, and product testing with cross-functional teams
• Input key data, ensure data accuracy across reporting tools and dashboards
• Manage relationships & communication with our partners Ops Team

Project Coordination

Job Requirements

Skills

Financial Technology (FinTech), Business Operations, Google Sheets, Stakeholder Management

Company Benefits

Laptop will be provided

Every employee will be given a company laptop for use.

All employees will be covered under Group Hospitalisation & Term Life policies upon joining.

Employee will get 1 day special leave on their birthday month!

Learning & Development

Allocation of RM1000 for learning & development

Medical (Out-patient)

Company covers for Medical claims (GP clinic visits) expenses

Established in 2020, Versa is a digital wealth management app dedicated to simplify saving and investing by building good financial habits. Founded by a group of seasoned financial technology entrepreneurs, the app makes saving and investing simple via its partnership with AHAM Capital and highly accessible by introducing low entry amounts, low fees and flexibility that allows users to withdraw anytime without restrictions.

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