Manager, Security Operations Center

Overview

This role reports to the Security Operations Center (SOC) Lead under the Next Generation Security Operation Center (NGSOC) Domain. It provides end-to-end technical support for STMR management platforms such as QRadar SIEM, Palo Alto XSOAR, and other security platforms delivered by IT Security within GE NG SOC.

• Lead the Security Threat Monitoring and Response (STMR) tower and serve as the main liaison for all platforms within the NG SOC Department.
• Lead and collaborate with the designated Managed Security Service Provider (MSSP) to operate, troubleshoot, and maintain availability of STMR management platforms and all related assets across security platforms managed by Great Eastern.
• Monitor, review, and respond to security alerts escalated from NGSOC; manage cyber incidents related to threats, intrusions, compromises, and unusual or illegal activity via the CSIRT framework.
• Create and fine-tune policies and rules within STMR management security platforms and other log sources to correlate events and improve detection capability.
• Assist in recommending, planning, and implementing security measures or enhancements to protect computer systems, networks, and data.
• Work closely with Risk and Compliance during audits and with the CSIRT team during IT security incidents and crisis situations.
• Take accountability for business and regulatory compliance risks and take appropriate steps to mitigate them.
• Maintain awareness of industry trends on regulatory compliance, emerging threats, and technologies to understand risk and safeguard the company.
• Highlight potential concerns / risks and proactively share best risk management practices.

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Who we are

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, it provides insurance solutions through three distribution channels—tied agency force, bancassurance, and Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern entities have high credit ratings and are part of OCBC, one of the world’s highly rated banks.

Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

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