Dynamics CRM Consultant
HCL Technologies Malaysia SDN BHD is seeking a motivated and talented Dynamics 365 Developer to join our team in Kuala Lumpur. This full‑time position offers the opportunity to work on cutting‑edge projects and collaborate with a dynamic team of professionals.
What you'll be doing
- Development : Develop and maintain custom solutions within the Dynamics 365 platform including plugins, workflows, custom entities and business process flows.
- System Customization & Configuration : Customize and configure Dynamics CRM to meet business requirements, including forms, views, dashboards and security roles.
- Support and maintenance : Provide technical and troubleshooting for both on‑premises and cloud‑based Dynamics CRM environments, addressing user issues and system defects.
- Integration : Integrate Dynamics CRM with other internal and third‑party systems using APIs, web services, and data migration tools.
- Data Management : Manage data imports, exports, and migration processes to ensure data integrity and accuracy.
- Documentation : Create and maintain technical documentation for new and existing solutions, configurations, and processes.
What we're looking for
Bachelor's or Master’s degree in Information Technology.6+ years of experience as a CRM Dynamics developer, with experience supporting end users.Proven experience in Microsoft Dynamics development and support, with an emphasis on cloud versions but also understanding of on‑premises environments.Power BI knowledge is a plus.Work experience in Finance, banking or insurance industry is preferred.Soft skills : autonomy, proactivity, listening and advising.Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Industries
IT Services and IT Consulting
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