Data Centre Outsourcing & Third-Party Risk Management Lead

Data Centre Outsourcing & Third-Party Risk Management Lead

This role focuses on managing data centre outsourcing and overseeing third-party risk compliance to ensure external data centre services providers deliver secure, reliable, and cost-effective infrastructure services in line with business needs and regulatory requirements. You will be the bridge between our organisation and data centre vendors, ensuring contractual obligations, service levels, and risk controls are met at all times.

Responsibilities

• Oversee daily activities of outsourced data centre vendors, ensuring smooth operations and adherence to SLAs, KPIs, and contractual terms.
• Perform TPRM processes, including vendor due diligence, risk assessments, periodic reviews, and remediation follow-ups.
• Coordinate and track planned maintenance, change requests, incident response, and recovery activities.
• Monitor data centre capacity, environmental conditions, and operational performance metrics.
• Verify vendor compliance with security policies, safety regulations, and industry standards such as Risk Management in Technology (RITM), Threat, Vulnerability, and Risk Assessment (TVRA), Uptime Institute, PCI-DC, etc.
• Participate in vendor site visits, audits, and operational inspections.
• Prepare regular performance and risk reports for management review.
• Liaise with internal teams (IT, compliance, procurement, etc) to address vendor-related risks or issues promptly.
• Maintain accurate documentation for vendor contracts, performance records, and risk assessments.

Qualifications

How you succeed

Who we are

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern\'s asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies : Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

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