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Telemarketing, Executive (Shah Alam)

Telemarketing, Executive (Shah Alam)

CarroSelangorMalaysia, Selangor, Malaysia
21 hari lalu
Penerangan pekerjaan

Overview

Carro has carved out a reputation as Southeast Asia’s largest online automotive marketplace. This tech unicorn is a people-centric business with over 4,000 employees in 7 countries who speak 9 languages. Working here, you’ll be part of a diverse, inclusive team that drives innovation and change, and find a place that supports your growth and development. Visit us at

Reasons to work with Carro

  • Join the region’s largest online automotive marketplace with offices in 7 countries.
  • Firsthand experience at reshaping the automotive industry using the latest technologies such as AI and machine learning
  • Formal and informal learning and development programmes to support your growth and career progression.
  • Comprehensive benefits including medical, insurance and wellbeing.
  • Flexible working arrangements upon request.
  • Learn from some of the most experienced mentors in the technology and automotive space.
  • Meet and interact with colleagues from all around Asia.
  • Pursue opportunities to work at departments in other countries and regions.
  • Diverse and inclusive working environment with modern workspaces.
  • Fun and engaging employee events, initiatives, and celebrations.

Key Responsibilities

  • Drive great customer experience by creating awareness and understanding of Carro products and services.
  • Manage leads from Carro online channel and provide them with a delightful customer journey from end to end while using Carro services.
  • Schedule appointments for interested customers to meet with sales representatives or visit the dealership.
  • Manage inbound and outbound calls and correspondences for sales and services.
  • Provide accurate and complete information to customers on our products and services via WhatsApp and calls.
  • Uphold high standards in processing and maintaining customer records / correspondents while logging customer information into the system / tools provided.
  • Achieve monthly individual and team sales targets.
  • Keep team lead informed by submitting activity and result reports, such as daily sales reports and compliments.
  • Assisting in resolving customer complaints through calls and working with internal departments for follow-ups.
  • Able to work with minimum supervision.

    • Qualifications and Education Requirements

  • Candidates must possess at least a SPM / Diploma / Bachelor’s Degree in any field.
  • Fresh graduate or 1 year of working experience in Telemarketing, Sales, Customer Service, or a related field is required for this position.
  • Computer literate in Microsoft Office, Note Pad, and Basic Emailing.
  • Have excellent organizational, management, communication, and negotiation skills.
  • Ambitious, target-driven, and eager to take on challenges.
  • Enjoy working over the telephone.
  • Knowledge of automotive products and services is an advantage.
  • Able to speak in Bahasa Malaysia & English.
  • Job Types : Full-time, Permanent

    • Benefits and Conditions

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Schedule : Day shift, Rotational shift
  • Supplemental Pay : Commission pay, Overtime pay
  • Ability to commute / relocate : Shah Alam (40150, Petaling) : Reliably commute or planning to relocate before starting work (Preferred)
  • Experience : Telesales : 1 year (Preferred), Customer service : 1 year (Preferred)

    • Job Insights

    Salary match, Number of applicants, and Skills match are considered during the application process.

    Right to Work and Questions

    Your application will include the following questions :

  • Which of the following statements best describes your right to work in Malaysia?
  • What’s your expected monthly basic salary?
  • Which of the following types of qualifications do you have?
  • How many years\' experience do you have as a Telemarketing Executive?
  • Have you worked in a call centre before?
  • Which of the following Microsoft Office products are you experienced with?
  • Do you have customer service experience?
  • Do you have experience in a sales role?

    • What can I earn as a Telemarketing Executive

    Additional company information : Carro is Southeast Asia\'s largest used car marketplace, headquartered in Singapore, with operations across multiple markets.

    #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Telemarketing Executive • SelangorMalaysia, Selangor, Malaysia

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