Talent.com
Tawaran kerja ini tidak tersedia di negara anda.
Senior Consumer Insights Researcher

Senior Consumer Insights Researcher

Vase TechnologiesSubang Jaya, Selangor, Malaysia
2 hari lalu
Penerangan pekerjaan

We're looking for someone to be responsible for :

  • Ensuring clients are successful in achieving their research objectives by guiding them through research design data analysis that will provide them accurate and actionable data.
  • Providing in-person, written and in-app guidance to clients, enabling them to conduct their research independently.
  • Developing systems and processes to maintain and track client satisfaction, providing them with helpful guidance in a timely manner.
  • Building & maintaining relationships with past and current clients, to enable us to better identify and be able to assist with their future research needs.

This position is ideal for someone who :

  • Loves numbers and consumer insights.
  • Displays an interest in helping organisations leverage the power of research to understand consumers and make the right business decision.
  • Is ambitious in growing their knowledge and career.
  • Shows a willingness to go above and beyond to make an impact for the company and our customers.
  • What are we looking for

    Apart from being an Amazing, Extraordinary, Fantastic human being, we are seeking for :

  • Experience : minimum of 5years in Market Research.
  • Research Design : inclusive of survey crafting, identifying suitable target audiences as respondents based on specific research objectives.
  • Data Analysis : primarily turning quantitative data into actionable insights and recommended next steps.
  • Technical Writing : written guidance in the form of research and product knowledge-related articles and step-by-step guides, survey templates, etc.
  • Project Management : able to manage multiple projects concurrently.
  • Relationship management : growing and maintaining relationships with the clients irrespective of background and personality type.
  • Communication & interpersonal skills : communicating, presenting and speaking to various clients / stakeholders.
  • Problem solving : keeping a cool head when things don't go according to plan or timelines are tight, organising feedback from other departments and stakeholders to the client and coming up with creative and workable solutions or workarounds.
  • Fluency in English.
  • Residence permit in Malaysia.
  • A plus would be :

  • Teaching experience of any kind, or experience with guiding others through a class, process, or some sort of learning.
  • Experience working in a research agency.
  • Startup experience.
  • Basic knowledge working with CRM (preferably Hubspot).
  • Experience with research or data analytics software.
  • Academic qualifications that cover quantitative research, with qualitative research being an added bonus.
  • Fluency in Malay.
  • The Process

    Even though Artificial Intelligence is something that we really love, when it comes to your application we are a bit old school. With that being said, we manually go over every CV and try to provide tailor made feedback (no ChatGPT). For the Senior Consumer Insights Researcher it will look like this :

  • CV & Video Triage
  • Technical Assessment
  • 1st Interview - People & Operations (Online)
  • 2nd Interview - Hiring Manager (Online)
  • Final Interview- Founder Interview (Face to Face inKuala Lumpur)
  • Onboarding

    This will be your roadmap for the first 3 months. Although we’re a fully remote, we believe face-to-face learning makes onboarding much smoother, so the first two weeks will be at our Kuala Lumpur co-working space(Co-labs the Starling Mall ), followed by weekly in-person sessions.

    1st Month

  • Carry out a research project with us as part of your Onboarding, where you act as the client.
  • Have a session with all department heads to learn what their department's role is in the company.
  • Observe the CS team conducting client research projects; inclusive of all client meetings, survey reviews and feedback gathering.
  • Be inserted into the rotation between CS team members to conduct Onboarding sessions (introducing the clients to our proprietary platform and how to use it).
  • Conduct survey reviews for short surveys (less than 20 questions).
  • Assist the Panel team with cleaning data collected from client surveys.
  • 2nd Month

  • Be inserted into the rotation between CS team members to conduct Research Success Consultations (guiding clients through crafting their questionnaire) and Insights Q&A sessions (guiding clients through analysing the data they've collected).
  • Conduct survey reviews for all survey lengths.
  • Be inserted into the rotation between CS team members to host CS meeting on Wednesdays.
  • Prepare knowledge base articles wherever required.
  • Reach out to past clients to find out how they used their data and if they have current research needs.
  • 3rd Month

  • Prepare survey templates on our proprietary platform wherever required.
  • Craft internal surveys wherever required.
  • “With who?” you might be asking. Well, lucky enough Ellana our Customer Success Queen will guide you (check her profile )

    The Offer

  • Monthly salary between RM5,500.00 -RM7,000.00
  • Remote company where flexibility is King / Queen
  • Medical insurance (After probation)
  • Laptop & Cellphone
  • Company Retreats a.k.a. our Work Hard, Party Harder Sessions (3x peryear)
  • Watch Before You Apply

    We’re not your average 9-to-5

    We move fast, give honest feedback, and believe that learning never stops. We take ownership of our wins and our mistakes and we show up for each other, always.

    We love working hard, but we don’t take ourselves too seriously (you’ll see that in the memes). If you’re someone who thrives on growth, loves collaborating, and doesn’t mind laughing a little while solving big problems, please proceed!

    But fair warning : this roleisn’t for everyone, and that’s okay.

    #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Senior • Subang Jaya, Selangor, Malaysia

    Pekerjaan yang berkaitan
    Senior Research Engineer Multimodal & Video Foundation Model (100% Remote)

    Senior Research Engineer Multimodal & Video Foundation Model (100% Remote)

    Tether Operations LimitedKuala Lumpur, 14, MY
    Join Tether and Shape the Future of Digital Finance.At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from ex...Tunjukkan lagiKemas kini terakhir: 14 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Executive, AI and Emerging Technologies R&D Programmes

    Executive, AI and Emerging Technologies R&D Programmes

    Malaysian Communications and Multimedia CommissionCyberjaya, Selangor, Malaysia
    Support the design, execution, and documentation of R&D programmes on.The position exists to translate research strategies into practice : administering data collection and analysis, drafting techni...Tunjukkan lagiKemas kini terakhir: 10 jam yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Assistant Manager - Research & Consulting

    Assistant Manager - Research & Consulting

    CBRE | WTWKuala Lumpur, Kuala Lumpur, Malaysia
    Assistant Manager - Research & Consulting.Candidate must possess a Degree in Estate Management / Land Management or other related fields. Graduates in other disciplines (e.Economics, Business) may als...Tunjukkan lagiKemas kini terakhir: 10 jam yang lalu
    Brand Advisor - Data Analytics & Consumer Insights

    Brand Advisor - Data Analytics & Consumer Insights

    Petron MalaysiaDamansara Heights, Kuala Lumpur, MY
    Quick Apply
    At Petron, we are not just in the business of oil, we are also in the business of fueling lives.Petron Malaysia is an emerging and rapidly evolving Asian oil company. It is part of Petron Corporatio...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Senior AI Research Engineer, Model Inference (100% Remote)

    Senior AI Research Engineer, Model Inference (100% Remote)

    Tether Operations LimitedPuchong, 10, MY
    Join Tether and Shape the Future of Digital Finance.At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from ex...Tunjukkan lagiKemas kini terakhir: 14 hari yang lalu
    Head Investment & Research

    Head Investment & Research

    Sime Darby Property BerhadPetaling Jaya, Selangor, MY
    Quick Apply
    To lead the Investment, Corporate Planning & Research functions of I&AM.To lead the Investment, Corporate Planning & Research functions of I&AM. Lead the strategy formulation, deal s...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    T&T Senior Consultant - Artificial Intelligence & Data - TH

    T&T Senior Consultant - Artificial Intelligence & Data - TH

    Deloitte PLTKuala Lumpur, Kuala Lumpur, Malaysia
    Select how often (in days) to receive an alert : .T&T Senior Consultant - Artificial Intelligence & Data - TH.Service Line / Portfolios : Engineering, AI & Data. Are you ready to unleash your potential...Tunjukkan lagiKemas kini terakhir: 10 jam yang lalu
    • Dinaikkan pangkat
    EMEA Senior Enterprise Sales Executive

    EMEA Senior Enterprise Sales Executive

    7SIGNALPutrajaya, Putrajaya, Malaysia
    We’re looking for a dynamic and experienced.Senior Enterprise Sales Executive.SaaS solutions to customers in.Manufacturing, Distribution, Healthcare, and Retail. The ideal candidate will bring 7+ ye...Tunjukkan lagiKemas kini terakhir: 19 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Senior Research Executive

    Senior Research Executive

    Malaysian Technology Development Corporation (MTDC)Kuala Lumpur, Kuala Lumpur, Malaysia
    Division : Corporate Strategy & Performance – Strategic Research Unit.Are you passionate about transforming research into actionable insights? Do you thrive on data analytics, market intelligence, a...Tunjukkan lagiKemas kini terakhir: 10 jam yang lalu
    Senior Analyst - Regional Projects

    Senior Analyst - Regional Projects

    ZALORA SOUTH EAST ASIA PTE LTDKuala Lumpur, Kuala Lumpur, MY
    Quick Apply
    About the Team ZALORA Operations drives continuous improvement in customer delivery and returns processes to achieve the fastest delivery times in the market and deliver a seamless customer experie...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    Associate Research Manager, Third-Party Due Diligence

    Associate Research Manager, Third-Party Due Diligence

    Control RisksKuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    Our third-party due diligence (VANTAGE) team assess our clients’ current, former or potential counterparties, looking for any issues that might pose a reputational or business risk to them, whereve...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Director, Advisors & Consulting Services, AI Incubator Business Development

    Director, Advisors & Consulting Services, AI Incubator Business Development

    MasterCardKuala Lumpur, Kuala Lumpur, Malaysia
    Our Purpose • • •Mastercard powers economies and empowers people in 200+ countries and territories worldwide.Together with our customers, we’re helping build a sustainable economy where everyone can p...Tunjukkan lagiKemas kini terakhir: 10 jam yang lalu
    Senior Executive - Fulfillment Center Business Intelligence

    Senior Executive - Fulfillment Center Business Intelligence

    ZALORA SOUTH EAST ASIA PTE LTDKuala Lumpur, MY
    Quick Apply
    ZALORA is looking for an analytical and process-oriented person with an interest in fashion and operation management to join our team in Kuala Lumpur. This role will be responsible for leading and o...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    T&T Senior Consultant - Artificial Intelligence & Data - ID

    T&T Senior Consultant - Artificial Intelligence & Data - ID

    Deloitte PLTKuala Lumpur, Kuala Lumpur, Malaysia
    Select how often (in days) to receive an alert : .T&T Senior Consultant - Artificial Intelligence & Data - ID.Service Line / Portfolios : Engineering, AI & Data. Are you ready to unleash your potential...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Regional Sales Manager (Remote, MYS)

    Regional Sales Manager (Remote, MYS)

    CrowdStrikePort Klang, Port Klang, Malaysia
    Regional Sales Manager (Remote, MYS).As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission is to s...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Junior Market Researcher

    Junior Market Researcher

    EPOSKuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions) EPOS, part of its global merchant payment services Antom, is a leading Point-of-S...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Business Intelligence & AI Transformation Lead

    Business Intelligence & AI Transformation Lead

    StoreHubKuala Lumpur, Kuala Lumpur, Malaysia
    Are you driven, results-oriented and a team player?.With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful busin...Tunjukkan lagiKemas kini terakhir: 13 hari yang lalu
    • Dinaikkan pangkat
    DRSC AP Investments - Senior Analyst

    DRSC AP Investments - Senior Analyst

    Deloitte PLTKuala Lumpur, Kuala Lumpur, Malaysia
    DRSC AP Investments - Senior Analyst.Service Line (based in Investment) – Senior Analyst.Are you ready to unleash your potential?. Deloitte Asia Pacific (AP) brings together our geographies in Austr...Tunjukkan lagiKemas kini terakhir: 25 hari yang lalu
    Senior Investigator Pricing Analyst

    Senior Investigator Pricing Analyst

    ICONRemote, Malaysia
    JR134880 Senior Investigator Pricing Analyst.ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation...Tunjukkan lagiKemas kini terakhir: 18 hari yang lalu
    • Dinaikkan pangkat
    AI Knowledge & Data Lead

    AI Knowledge & Data Lead

    Emax Beauté International Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
    AI-driven workflows across the company.This role will curate, structure, and maintain the organization’s critical knowledge (policies, SOPs, playbooks, marketing materials, training assets) and tra...Tunjukkan lagiKemas kini terakhir: 12 hari yang lalu