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Admissions Assessment Officer

Admissions Assessment Officer

QS Quacquarelli SymondsKuala Lumpur, Kuala Lumpur, Malaysia
29 hari lalu
Penerangan pekerjaan

Role

Admissions Assessment Officer

Job type : Full time, Permanent

Note : This position offers a hybrid work model, allowing flexibility between working from home and our office. Typically, employees are expected to work 2 days in the office per week.

About QS

QS Quacquarelli Symonds is a world leader in higher education services, analytics, insights and intelligence. We empower motivated people around the world to fulfil their potential through higher education and to access opportunities that change lives. We value diversity, collaboration, respect and support for one another.

QS was named as one of Newsweek’s Top 100 Most Loved Workplaces in the UK (October 2023) and is gold-accredited by Investors in People, indicating a culture where people can thrive.

The role

The Admissions Assessment Officer focuses on these key areas :

  • To review and process applications ensuring that applicants meet the entry requirement standards on behalf of our clients in UK and ANZ regions
  • Verifying and assessing student applications as part of the overall admissions process
  • Checking for application documentation completeness and following up with applicants to progress their applications and increase conversion activities

Role responsibilities

  • Process and assess student applications in accordance with the client’s admissions policies and guidelines
  • Ensure application assessment services are delivered in line with client protocols
  • Verify and check applicant information and documents, including English language results, academic certificates and transcripts, personal identification documents, and any other university requirements
  • Process documentation for credibility checks and interviews, including reviewing applicants’ financial documents, if required
  • Respond to student and agent enquiries promptly and effectively
  • Maintain data integrity at all times
  • Communicate with clients in a positive, constructive, and professional manner
  • Comply with client policies, procedures, and relevant legislation
  • Ensure Quality Assurance (QA) standards are consistently met
  • Maintain timely turnaround of all applications in line with agreed KPIs

    • Other responsibilities :

  • Accurately record daily tasks and volumes as directed by the line manager
  • Demonstrate agility and flexibility in working across multiple client systems while maintaining consistency in quality and meeting expectations

    • Key skills and experience

  • Strong attention to detail is essential.
  • Prior experience in international university admissions is highly desirable.
  • Solid understanding of international qualifications and their relevance for entry into UK or Australian universities is an advantage.
  • Ability to prepare and present documentation in a clear, accurate, and professional manner.
  • Strong organizational skills, with the ability to prioritize tasks and meet deadlines effectively.
  • Proven ability to work both independently and collaboratively as part of a diverse team.
  • Strong analytical and problem-solving skills, with the ability to think critically and adapt to challenges.
  • Effective communication skills in English, both written and verbal.
  • Commitment to contributing toward the team’s objectives and shared goals.
  • Proficiency in basic computer applications such as Microsoft Word, Excel, Outlook, and familiarity with student management systems such as E-Vision, StudyLink, or similar platforms.

    • Equal opportunities

    QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.

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    Benefits

  • Access to an annual bonus scheme (for qualifying roles only)
  • 20 days annual leave, plus public holidays
  • Generous maternity and paternity leave
  • Access to an Employee Assistance Programme (EAP) and MiCare health
  • A vibrant social environment and multicultural and multinational culture
  • Free subscription to the Calm App – sleep, meditation, and relaxation
  • Welfare initiatives and mental health first aiders globally
  • Diversity and inclusion initiatives and groups
  • Recognition and reward programs – including a peer-to-peer platform and QS Applaud Awards
  • Volunteer support and study leave
  • Free LinkedIn Learning subscription
  • Participation in a global Mentorship programme

    • Like what you’ve heard? Great, apply now. Our dedicated Talent Team will ensure you are well informed at all stages and excited by this opportunity to do meaningful work in the education space.

    Equal opportunities QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.

    Please note : Please keep an eye on your spam / junk email folder for correspondence from BambooHR

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    Buat amaran kerja untuk carian ini

    Officer • Kuala Lumpur, Kuala Lumpur, Malaysia