Network Expansion

Department Operations

LevelEntry Level

LocationMalaysia - Kuala Lumpur

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description :

• Source and identify suitable sites for BSC Locker installations. Submit site proposals for management review and consideration.
• Act as the liaison between the management office / leasing team, landlords, and Lawyers. Ensure timely follow-ups when required.
• Conduct site assessments and feasibility studies to ensure the site is appropriate for locker placement.
• Attend site visits with contractors to generate a bill of quantities for quotations based on site requirements.
• Prepare Letter of Offer (LOO) and tenancy / license agreements in collaboration with the Legal team, and negotiate terms and conditions with stakeholders

Requirements :