Business Account Manager

New Business Development & Sales Growth

New Business Development & Sales Growth

Prospecting & Lead Generation

Identify, qualify, and develop a robust pipeline of prospective accounts from a wide range of industry sectors, both domestically and internationally.

Strategic Outreach

Execute a multi-channel sales approach, including cold calling, targeted email campaigns, and social selling to engage key decision-makers.

Solution-Based Selling

Actively promote company products by delivering compelling, value-driven presentations and demonstrations that address specific customer challenges and needs.

Account Management & Relationship Building

Account Management & Relationship Building

Strategic Account Management

Develop and execute detailed Account Plans and Share Gain Funnel strategies to penetrate priority accounts, maximize customer lifetime value, and achieve sales targets.

Customer Relationship Management

Establish and maintain strong, long-term business relationships with current customers to ensure account health, secure recurring business, and foster customer loyalty.

Customer Advocacy

Serve as the primary point of contact for customers, overseeing and addressing their demands, site issues, and product development interests.

Strategic Analysis & Collaboration

Strategic Analysis & Collaboration

Market Intelligence

Continuously monitor and report on customer needs, competitor activities, and industry trends to identify opportunities for new products and services.

Cross-Functional Collaboration

Mobilize internal engineering and technical teams to provide superior application support and ensure product qualification at customer sites.

Business Planning

Conduct regular sales forecasting, analysis, and benchmarking. Present findings and strategic recommendations to senior management to inform business decisions.

Customized Proposals

Develop clear, persuasive, and effective written proposals and quotations for both current and prospective customers.

Innovation & Strategy

Brainstorm and share new ideas and marketing strategies to ensure our approaches are aligned with business objectives and maintain a sustainable competitive edge.

Requirements

Education : Bachelor’s Degree or Professional Degree in Chemical Engineering, Material Science, Marketing, Business Administration, or a related field.

Experience : Minimum of 3 years of proven experience in business development, key account management, or strategic sales, preferably within a B2B industrial or engineering environment.

Languages : Proficiency in Mandarin, English, and Malay is required to manage relationships with our diverse client base.

Location : Must be willing to work in Perai.

Micro Surface Treatment Sdn. Bhd. (MST), founded in 2001, is a qualified precision components surface finishing company for Semiconductor, Telecommunication, Electronics and Automobile industries.

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