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Customer Service Executive

Customer Service Executive

AppsHill Consulting Sdn BhdAra Damansara, Selangor, Malaysia
1 hari lalu
Penerangan pekerjaan

Responsibilities :

  • Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
  • To exceed customers expectation in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.

Requirements :

  • Candidate must possess at least a SPM, Diploma or Degree
  • Required language(s) : English (able to converse in Mandarin will be an added advantage)
  • Minimum 1 year of working experience in the service industry will be an added advantage for this position.
  • Fresh graduates who are interested to start their career in a call center are also encouraged to apply – Full training is provided
  • Applicant must be willing to work on rotational shifts and off day
  • Applicant must be willing to work in Ara Damansara, Selangor

    • Benefits :

  • 5 working days in a week
  • EPF & SOCSO
  • Sick leave
  • Annual leave
  • Quarterly staff recognition and appreciation
  • Stages of Promotion level : Customer Service Executive >

    • Senior Customer Service Executive >

    Team Leader >

    Senior Team Leader >

    Assistant Manager >

    Manager >

    Senior Manager

  • IJP – Internal job program. Opportunity to transfer to other departments (E.g., Finance, Human Resource and etc.)

    • Job Type : Contract

    Contract length : 24 months

    Pay : From RM2,500.00 per month

    Benefits :

  • Opportunities for promotion
  • Professional development

    • Work Location : In person

    Expected Start Date : 09 / 15 / 2025

    Buat amaran kerja untuk carian ini

    Customer Service Executive • Ara Damansara, Selangor, Malaysia