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F&B ATTENDANT
Wyndham Garden i-CitySelangorMalaysia, Selangor, Malaysia26 hari lalu
Penerangan pekerjaanGuest Service Present menus to patrons and answer questions about menu items, making recommendations upon request Inform customers of daily specials Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff Take orders from patrons for food or beverages Serve food and / or beverages to patrons; prepare and serve specialty dishes at tables as required Check with customers to ensure that they are enjoying their meals and take action to correct any problems Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning Clean tables and / or counters after patrons have finished dining Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine Explain how various menu items are prepared, describing ingredients and cooking methods Prepare tables for meals, including setting up items such as linens, silverware, and glassware Product Well informed about the menus and other aspects of the hotel Ensure all products have a valid expiry date Follows rules and regulations as per the hotel standard Complies with grooming standards Ensure work area is manned at all times Ensure all the daily special and special meals is recommended to the guest Ensure wine up selling is done to every guest on every meal Attends daily briefings Constantly strive to acquire new knowledge
Overview
- Maximizes revenues through pro-active action (upselling)
- Produces check and receive payment to settle the payment
Operational Responsibilities
Lead customers to their tables
Constantly up keep the cleanliness of the restaurant
General
Marketing Responsibilities
Personnel and Training Responsibilities
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Attendant • SelangorMalaysia, Selangor, Malaysia