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F&B ATTENDANT

Wyndham Garden i-CitySelangorMalaysia, Selangor, Malaysia

25 days ago

Job description

Overview

Maximizes revenues through pro-active action (upselling)
Produces check and receive payment to settle the payment

Operational Responsibilities

Guest Service

Lead customers to their tables

Present menus to patrons and answer questions about menu items, making recommendations upon request

Inform customers of daily specials

Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff

Take orders from patrons for food or beverages

Serve food and / or beverages to patrons; prepare and serve specialty dishes at tables as required

Check with customers to ensure that they are enjoying their meals and take action to correct any problems

Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning

Clean tables and / or counters after patrons have finished dining

Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine

Explain how various menu items are prepared, describing ingredients and cooking methods

Prepare tables for meals, including setting up items such as linens, silverware, and glassware

Product

Constantly up keep the cleanliness of the restaurant

Well informed about the menus and other aspects of the hotel

Ensure all products have a valid expiry date

General

Follows rules and regulations as per the hotel standard

Complies with grooming standards

Ensure work area is manned at all times

Marketing Responsibilities

Ensure all the daily special and special meals is recommended to the guest

Ensure wine up selling is done to every guest on every meal

Personnel and Training Responsibilities

Attends daily briefings

Constantly strive to acquire new knowledge

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Attendant • SelangorMalaysia, Selangor, Malaysia

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