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Database Administrator

Database Administrator

Avensys ConsultingKuala Lumpur, Kuala Lumpur, Malaysia
30+ hari lalu
Penerangan pekerjaan

Senior Recruitment Specialist at Avensys Consulting specializing in talent acquisition.

Greetings from Avensys Consulting Sdn Bhd

We are looking for a Database Administrator for one of our clients in Malaysia

Responsibilities

  • Handle complex incident management
  • Monitor and manage day-to-day service operations to ensure the smooth functioning of systems and processes
  • Coordinate with internal teams and external vendors to manage service requests, incidents, problems and ensure adherence to SLAs
  • Analyze operational data to identify trends, bottlenecks, and areas for improvement in service processes
  • Develop and maintain operational procedures to enhance efficiency and minimize service disruptions
  • Collaborate with technical teams to address product‑related service issues and recommend improvements
  • Conduct root cause analysis for recurring incidents and work with problem management or expert service improvement on findings to implement solutions
  • Ensure documentation is up to date for all operational processes, incidents, and service management workflows
  • Proactively identify opportunities for automation and process optimization to reduce manual intervention and increase operational efficiency
  • Be contactable for escalations and support on an on‑call standby basis during out‑of‑office hours when required
  • Deploy changes as needed or based on business requirements

Experience

  • Minimum 3-5 years’ experience in application / system support domain. Must have dealt directly with external customers delivering to SLAs.
  • Operating System : RHEL 7 / 8
  • Database : MongoDB
  • Minimum 2-3 years experience in ACM domain, where applicable.
  • Airline experience and / or ATI know‑how
  • Educational Background Degree or equivalent in Computer Science

    • Qualifications

  • Electronic Engineering or equivalent Telecommunications in‑country degree qualification
  • Recognized industry certifications such as RHCSA / RHCE, MongoDB
  • ITIL v4 Foundation Certificate

    • If you are interested, please share your updated resume to

    Seniority level

  • Mid‑Senior level

    • Employment type

  • Full‑time

    • Job function

  • Information Technology

    • Industries

  • IT Services and IT Consulting

    • Referrals increase your chances of interviewing at Avensys Consulting by 2x

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    Database Administrator • Kuala Lumpur, Kuala Lumpur, Malaysia