Site Reliability Engineer

Site Reliability Engineer

Location : FINEXUS Group, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.

Responsibilities

• Ensure high availability and reliability of IT systems, applications, and PCI DSS‑certified data centers, supporting both internal operations and client‑facing platforms.
• Perform system administration of Linux and Windows servers, including installation, configuration, patching, monitoring, and performance tuning.
• Manage data storage, backup, and disaster recovery (DRP) to ensure data integrity, resilience, and compliance with industry standards.
• Conduct capacity planning and lifecycle management of infrastructure resources, ensuring optimal performance and scalability.
• Define and monitor Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Error Budgets to measure and improve reliability.
• Implement chaos testing and fault‑injection practices to proactively identify weaknesses.
• Optimize observability and alerting systems (e.g., Prometheus, Grafana, ELK, Nagios or equivalent) to ensure actionable insights and minimal alert fatigue.
• Implement and maintain system and network security controls, including firewall management, VPN, identity / access management, and endpoint security.
• Support compliance with BNM RMiT, PCI DSS, ISO 27001 standards and external audits.
• Manage logs and integrate SIEM platforms to strengthen monitoring and incident response.
• Support vulnerability management and coordinate with Security Operations teams for patching.
• Deploy, configure, and maintain Kubernetes clusters (SUSE Rancher Prime) and containerized workloads.
• Build and maintain CI / CD pipelines for automated deployment, testing, and operational efficiency.
• Automate configuration and patch management using tools such as Ansible, Puppet, or equivalent.
• Implement IaC using Terraform or equivalent for consistent environment provisioning.
• Automate auto‑healing and self‑recovery scripts to reduce MTTR.
• Optimize cost and performance for cloud and container workloads.
• Administer and troubleshoot DNS, DHCP, VPN, load balancers, and core network services.
• Support virtualization platforms and physical server infrastructure within data centers.
• Collaborate on zero‑trust segmentation and service mesh integration.
• Provide on‑call support, collaborate on incident resolution, and maintain runbooks.
• Lead post‑incident reviews (PIRs) and blameless retrospectives.
• Leverage AIOps or event‑correlation tools for proactive incident detection.

Requirements

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