Talent.com
Tawaran kerja ini tidak tersedia di negara anda.
Intake Clinician

Intake Clinician

Lyra HealthSubang Jaya, Selangor, Malaysia
21 hari lalu
Penerangan pekerjaan

Overview

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer‑reviewed studies, and delivered outcomes in terms of access, clinical effectiveness and cost efficiency. Lyra is transforming access to life‑changing mental health care through Lyra Empower, the only fully integrated, AI‑powered platform.

About the Role

The Intake Clinician’s primary role is to provide high quality, professional solution‑focused counselling and information support to employees of client companies telephonically in Malaysia. This is a permanent full‑time position working from home. The role operates on a night shift (7 : 00 PM – 7 : 00 AM) in 12‑hour shifts with rotational days off to cover weekend shifts. The role must comply with call centre conditions and structures. Several pre‑employment checks are prerequisites for external applicants (criminal checks, reference checks, past employment checks, ID verification, qualification verification, residence and credit checks).

Preference will be given to candidates with a background and working experience in the EAP field.

Responsibilities

  • Provide the first point of contact for employees accessing the Lyra EAP service via telephone counselling or live chat.
  • Deliver services to which the caller is entitled in a professional and respectful manner, according to standards set by the Clinical Manager.
  • Accurately capture all information on the database pertinent to the clinical management of the case.
  • Adhere to all clinical protocols and procedures as laid out by Clinical Management.

Qualifications

  • Minimum of a Master’s Qualification as a Psychologist or a Counsellor.
  • Registration with the MAHPC (Clinical Psychologist) or Lembaga Kaunsellor Malaysia.
  • Bilingual, Mandarin OR Tagalog-speaking candidates required.
  • Fresh graduates are encouraged to apply.
  • Must be able to provide counseling within a short‑term framework.
  • Computer literacy and ability to type fast.
  • Ability to effectively merge Clinical and Employee Assistance Program focus.
  • Client service orientation; articulate with good telephone manner and ability to provide telephonic therapy.
  • Good clinical understanding and ability to manage risk; strong time management.
  • Ability to work within a team and under pressure; business and commercial awareness.
  • High attention to detail.
  • Company & Compliance

    We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

    By applying for this position, you acknowledge that your personal information will be processed according to the Lyra Health Workforce Privacy Notice. We may collect information such as name, email address, gender identity, employment information, and phone number for recruiting and assessing suitability. We may also collect information about race, ethnicity, and sexual orientation, which is considered sensitive personal information under CPRA and GDPR. Providing this information is optional. For more information about how we use and retain your information, see our Workforce Privacy Notice. To exercise data privacy rights outside the United States, contact

    Job Details

  • Seniority level : Entry level
  • Employment type : Full-time
  • Job function : Health Care Provider
  • Industries : Mental Health Care
  • Referrals increase your chances of interviewing at Lyra Health by 2x. Get notified about new Clinician jobs in Malaysia.

    #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Intake • Subang Jaya, Selangor, Malaysia

    Pekerjaan yang berkaitan
    • Dinaikkan pangkat
    • Baharu!
    Medical Claims Assessors, Officer / Senior Officer (VHIS, Remote / Hybrid)

    Medical Claims Assessors, Officer / Senior Officer (VHIS, Remote / Hybrid)

    Bowtie Life Insurance CompanyPort Klang, Port Klang, Malaysia
    Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company. As a young and fast-growing company, grooming and learning from the next gen...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu
    • Dinaikkan pangkat
    Senior IGA Consultant

    Senior IGA Consultant

    Kloudynet TechnologiesKepong, Kuala Lumpur, Malaysia
    Kloudynet is a leading cybersecurity company with a strong partnership with Microsoft.As a Microsoft Solutions Partner in Modern Work and Security, we hold advanced specializations across key areas...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Associate Analyst, Channel Operations

    Associate Analyst, Channel Operations

    Edwards LifesciencesKuala Lumpur, Kuala Lumpur, Malaysia
    Innovation starts from the heart.Edwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. With millions of patients served in ove...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Clinic Assistant

    Clinic Assistant

    Talent RecruitKuala Lumpur, Kuala Lumpur, Malaysia
    We are representing our client in the medical industry in their search for a dedicated and dynamic individual to join their growing team as a Clinic Assistant. Keep all areas, including treatment ro...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Senior Statistician

    Senior Statistician

    OPISKlang City, Selangor, Malaysia
    Due to our ongoing global expansion, we have a great opportunity for a.The Senior Statistician reports to the Biostatistics Coordinator, serves as the primary point of contact to the study team for...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
    • Dinaikkan pangkat
    Clinical Integration Specialist

    Clinical Integration Specialist

    ResMedKuala Lumpur, Kuala Lumpur, Malaysia
    The Medical Affairs team collaborates with the leaders of Sleep, Respiratory Care, SaaS, ResMed Healthcare, and Asia Growth Markets to ensure our work, especially our clinical research and market a...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Regional Deposit Director

    Regional Deposit Director

    AFFIN GroupSeremban, Negeri Sembilan, Malaysia
    Create your future with Affin! You too can make a difference.Join us at AFFIN, where open minds meet and are inspired by a shared commitment to great work. Here, you don’t just stay at the forefront...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Clinical Trial Specialist

    Clinical Trial Specialist

    Emerald ClinicalSelangorMalaysia, Selangor, Malaysia
    Contract Research Organization (CRO) with a rich heritage in the Asia-Pacific region.We are dedicated to advancing clinical research through scientific expertise and operational excellence, support...Tunjukkan lagiKemas kini terakhir: 19 hari yang lalu
    • Dinaikkan pangkat
    Occupational Therapist

    Occupational Therapist

    IHT RehabKuala Lumpur, Kuala Lumpur, Malaysia
    Occupational Therapist — IHT Rehab WP.Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Plan, implement, evaluate, treat and progress patients' care, incorporating risk assessment, to maxim...Tunjukkan lagiKemas kini terakhir: 27 hari yang lalu
    • Dinaikkan pangkat
    Intake Clinician

    Intake Clinician

    Lyra HealthKlang City, Selangor, Malaysia
    Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, pub...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Dental Clinic Manager

    Dental Clinic Manager

    Dr Clear Aligners GroupKajang Municipal Council, Selangor, Malaysia
    Human Capital Strategist | Driving Organisational Success through Strategic Human Capital Management, Leadership Development & Talent Engagement. Recruit, hire, and coordinate the training of new st...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu
    • Dinaikkan pangkat
    Division CFO, Trilogy (Remote) - $400,000 / year USD

    Division CFO, Trilogy (Remote) - $400,000 / year USD

    TrilogyKuala Selangor, Kuala Selangor, Malaysia
    Division CFO, Trilogy (Remote) - $400,000 / year USD.Trilogy Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Get AI-powered advice on this job and more exclusive features.This range is prov...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Clinical Application Specialist

    Clinical Application Specialist

    PhilipsPetaling Jaya, Selangor, Malaysia
    Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation.Driven by the vi...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Clinical Product Specialist - Product Development

    Clinical Product Specialist - Product Development

    HartalegaBatu Caves, Selangor, Malaysia
    To be the subject matter expert (SME) in providing ideas to develop new product pipelines.To support the Product Development and Business Development team in introducing new products.Job authoritie...Tunjukkan lagiKemas kini terakhir: 12 hari yang lalu
    • Dinaikkan pangkat
    Intake Care Representative

    Intake Care Representative

    Cigna HealthcareKuala Lumpur, Kuala Lumpur, Malaysia
    Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.This role is responsible for the timely issuance of Guarantees of Payments (GOP), a confirmation towards the hospital or medical ...Tunjukkan lagiKemas kini terakhir: 18 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Clinical Science Associate

    Clinical Science Associate

    SanofiPetaling Jaya, Selangor, Malaysia
    Clinical Science Associate page is loaded## Clinical Science Associatelocations : Petaling Jayatime type : Vollzeitposted on : Heute ausgeschriebentime left to apply : Enddatum : 31.Dezember 202...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Clinical Sales Representative

    Clinical Sales Representative

    Boston Scientific GruppeKuala Lumpur, Kuala Lumpur, Malaysia
    Kuala Lumpur (remotely be in Malacca / Johor.This is an exciting time to join our EP team as we launch exciting and new products to the market. In Electrophysiology (EP), we offer technologies such ...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Clinical Sales Representative

    Clinical Sales Representative

    Boston ScientificKlang City, Selangor, Malaysia
    Kuala Lumpur (remotely be in Malacca / Johor.This is an exciting time to join our EP team as we launch exciting and new products to the market. In Electrophysiology (EP), we offer technologies such ...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu
    • Dinaikkan pangkat
    Data Partner- Math- Chinese - Remote- Global

    Data Partner- Math- Chinese - Remote- Global

    TELUS Digital AI Data SolutionsKlang Municipal Council, Klang Municipal Council, Malaysia
    Data Partner- Math- Chinese - Remote- Global.TELUS Digital AI Data Solutions.We are seeking a Subject Matter Expert to design advanced, domain-specific questions and solutions and to create challen...Tunjukkan lagiKemas kini terakhir: 21 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Sr Clinical Research Associate (CRA)

    Sr Clinical Research Associate (CRA)

    BioQuest SolutionsKuala Lumpur, Kuala Lumpur, Malaysia
    Position Title / Designation : Sr Clinical Research Associate (CRA).Experience Required : 3–4 years of CRA experience.Manage assigned clinical studies, support sites with EC approvals, training.Ensure ...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu