Reference ID
Updated
08 / 20 / 2025
Finance
Malaysia
Cyberjaya
N / A
What's The Role
Process Objective :
- Submit accurate and timely tax returns in accordance with the relevant local tax rules, regulations and generally accepted practices, within the deadlines set by them
- Pay or effect payment of all tax liabilities on time and in the right amount, as shown on the tax return
- Submit accurate and timely tax accounting information in accordance with local and Group accounting requirements
- Closely engage with other processes to ensure timely and accurate completion of accounting activities upon which tax payments / returns submissions are depends on
- Tax Audit coordinator to deliver and support audit request in a timely, process compliant way, ensuring that every request is performed to specified quality standards and within agreed timeline
Accountabilities
What you'll be doing
Senior Specialist main accountabilities and activities will cover team management, coordination and ensuring a top quartile Indirect Tax Compliance process for the countries and taxes covered.
Prepare and execute accurate and timely tax returns, respective supporting documents required and tax paymentsDevelop professional working relationships with colleagues within the process and in the interface process across Finance OperationsUpdate work instructions as and when applicable and at regular intervals as per Work Instructions policy guidelinesConduct variance analysis, reasonableness checks and reconciliationsEnsure timely completion of SOAR analysis of tax accounts balances and as per requiredDriving corrective actions within FO Tax to ensure compliance of the process with local tax regulations and internal procedures (LFI, metrics reporting etc.)Update work instructions as and when applicable and at regular intervals as per Work Instructions policy guidelinesIdentify and implement opportunities to continuously improve processesComply to Shell Group records management & Information risk management procedures and manage the working papers and support documentation related to the tax returnsAnalyze and effectively manage end-to-end Indirect Tax risks and resolve complex, high impact, and non-routine issues by applying experience and knowledge of legislation, practices and procedures and communicate effectively to relevant stakeholdersProvide routine advice on the indirect tax treatment of transactions and the process to stakeholders (when necessary) with referral made to Tax advisor when in doubtManage the Tax Team to deliver accurate and timely tax returns and corresponding tax payments, including :cooperate with the customer in the area of tax and / or business changes which might have impact on the tax settlements effectively manage and develop Tax teamco-operate with feeder processes to ensure timely and accurate completion of accounting activities upon which tax returns submission dependsManage and lead the implementation of the "audit worthy" file status for the team weekly / monthly tax compliance working fileLiaison with Tax Authority and Tax Advisor directly during Tax AuditLead the planning and co-ordination of the work of the team members during Tax Audit to ensure quality and turnaround times targets are metWork closely with the Auditor to understand the required information and assess the impact of any audit findingsFollow up / monitor the refund and manage Shell Account Receivables efficientlyEnsure team compliance with process, quality standards and timeliness target by assessing the team outputs, identifying decencies and ensuring gaps are closedOversee the collation of information for enquiries from external auditors and authoritiesAble to perform under tight deadlines and ad-hoc requestDimension
: ASIA PAC
Taxes in scope
: VAT, Business Tax, Excise Duty & Withholding Tax
Please note that the above is subject to changes and the incumbent maybe required to undertake other duties as assigned.
What You Bring
Key Competences required :
Competence :
Indirect Taxation
Proficiency Level : Skill
In-depth, up-to-date knowledge of concepts, philosophy, principles, law, requirements, practices, end-to-end controls, risks and complexities relating to Indirect Taxes.Effectively manages end-to-end Indirect Tax risks, resolving technical and practical local and cross-border Indirect Tax issues by applying experience and knowledge of legislation, practices and procedures, with referral made to Tax advisor when in doubtInterprets new legislation and / or adapts existing legislation to new situations via collaboration and reference to Tax AdvisorGenerates substantial improvements to local Indirect Tax-related practices and proceduresCompetence : Indirect Taxation
Proficiency Level : Skill
Enthusiastic and proactive at engaging with colleagues on the power of metrics based disciplined operations, Continuous Improvement and Data Quality Assurance to drive Operational Excellence across E2E processesUnderstands basics of Process and Data thinking and Continuous Improvement techniques and can advise colleagues on thoseManages day-to-day operations of a sub-process covering one or more locations, system and / or organization (including staffing, competence and performance management)Knows and uses the design and Standard Operating Procedures of the process they operateUnderstands how their work and actions drive the E2E process and data performanceLeads effectively Process Performance reviews or Visual Management sessions for own area of responsibilityProactively shares experiences (successful or not) to create an environment where Operational Excellence is valued and rewardedCompetence : Indirect Taxation
Proficiency Level : Skill
Understands in broad terms the governance (organization, roles, relationships, processes, standards) of own business areaHas a working knowledge of the main requirements of the Shell Control Framework and can advise on Shell's incident reporting requirementsDefines and maintains manual of authorities for specific business area / legal entitiesManages specific assurance activities in support of management's self-assessment, understands the relationships to the business objectives and associated risksCompetence : Indirect Taxation
Proficiency Level : Skill
Understand that value creation (cash focus) within certain (risk) boundary conditions is the purpose of performance managementArticulate the rationale of current strategies based on the external and competitive environment. Knows the Group Scenarios and the role they play in development of strategyUnderstand the purpose and key elements of the various planning processes (strategic, target setting and budgeting) at a country, business unit or Function level, and understands the relevant interfaces with the Group, other Businesses and FunctionsUnderstand the process, organization and systems that deliver Management Information. Uses MI to analyze business results, identifies internal and external performance factors, as well as potential improvement opportunitiesAware of the key value drivers that drive performance improvement, including sales, working capital management (stocks, receivables and payables), cost, operational availability, and can describe the associated risksUnderstand the key concepts of portfolio management, including organic and inorganic investments and divestmentsCompetence : Indirect Taxation
Proficiency Level : Skill
Keen understanding of key business drivers, current business priorities and critical issues of the Shell Business(es) / Function(s) with which they are involvedArticulates the value-add of Finance to the Business / FunctionPractices effective advocacy and inquiry, uncovering implicit issues / needsDelivers on promisesKnowledge of various influencing styles and impact of self in interpersonal relationshipsHas understanding of critical relationships within business and function and whom to engage in various situationsPosition Requirements
Degree in Finance / Accounting or equivalent Professional QualificationRelevant experience in Indirect Tax Compliance and Reporting is preferredWorking experience of at least 5 years in accounting / indirect tax fieldAt least 2 years of experience in team managementWorking knowledge of SAP is preferredMust have working knowledge of MS Office (Advanced)Must have working knowledge of Digital tools and their skills on analytics, data interpretation and reportingKnowledge of Visual Basic for Applications / Macro is welcomedResults oriented, fast paced, resourceful and proactiveGood communication, stakeholder engagement & analytical skillsIncumbents must be able to work under pressure with team membersRead and write proficiency in Thai is requiredWhat We Offer
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.
Progress as a person as we work on the energy transition together.Continuously grow the transferable skills you need to get ahead.Work at the forefront of technology, trends, and practices.Collaborate with experienced colleagues with unique expertise.Achieve your balance in a values-led culture that encourages you to be the best version of yourself.Benefit from flexible working hours, and the possibility of remote / mobile working.Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.Take advantage of paid parental leave, including for non-birthing parents.Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.Grow as you progress through diverse career opportunities in national andinternational teams.Gain access to a wide range of training and development programmes.We'd like you to know that Shell has a bold goal : to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal,
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Shell Business Operations (SBO) in Malaysia
Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.
SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment.
Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment