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Community and Social Media Executive

Community and Social Media Executive

Private AdvertiserKlang, Selangor, Malaysia
18 jam yang lalu
Penerangan pekerjaan

We are a leading outsourcing consultant service provider. Our company thrives on innovation, creativity, and strategic thinking to deliver outstanding marketing solutions that drive growth and engagement for our clients. We're looking for a passionate, creative, and highly engaged Community & Social Media Executive. This role is crucial in building engagement with our community, strengthening brand awareness, and supporting ongoing campaigns. You'll be responsible for community management, social media execution, and assisting with paid ads, ensuring our platforms are active, engaging, and results-driven

Key Responsibilities :

Community Management

Moderate and manage Telegram, Facebook, Instagram, and other community groups.

  • Respond to inquiries, feedback, and member interactions in a timely manner.
  • Create and run engagement activities such as polls, challenges, giveaways, and Q&As.
  • Track member activities (growth, top contributors, engagement rate).
  • Foster a positive, fun, and safe community environment.

2. Social Media Management

  • Plan, create, and publish content across social channels.
  • Develop engaging content (captions, stories, memes, short videos).
  • Support campaign rollouts (promotions, contests, launches, seasonal events).
  • Monitor comments and DMs, providing quick and friendly responses.
  • Work with the team to align content with brand voice and campaign goals.

    • 3. Ads & Campaigns

  • Assist in setting up, monitoring, and optimizing paid ads on Facebook, Instagram, TikTok and Google Ads.
  • Collaborate with the marketing team on budget allocation, target audiences, and campaign strategy.
  • Monitor ad performance and provide insights to improve ROI.

    • 4. Reporting & Analysis

  • Prepare weekly / monthly reports on community growth, engagement, campaigns, and ad performance.
  • Suggest improvements based on analytics and user feedback.

    • Requirements :

  • 1–3 years of experience in community management, social media, or digital marketing.
  • Strong communication skills (English; additional local languages a plus).
  • Familiar with Telegram, Facebook, Instagram, TikTok trends, tools, and ad platforms.
  • Creative mindset with basic design / video editing skills (Canva, CapCut, etc.).
  • Highly self-disciplined, with the ability to work independently and manage tasks responsibly.
  • Ability to multitask, prioritize, and respond quickly to community needs.
  • Self-motivated, proactive, and detail-oriented.
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