Overview
The Used Car Sales Advisor is responsible for generating sales of pre-owned vehicles by providing exceptional customer service, identifying customer needs, and offering tailored vehicle solutions. This role also involves appraising trade-ins, maintaining vehicle display areas, and supporting customer follow-up and retention efforts.
Key Responsibilities
- Engage with walk-in, phone, and online customers to understand their vehicle needs and recommend suitable pre-owned options
- Conduct vehicle presentations and test drives in a professional and engaging manner
- Accurately appraise trade-in vehicles and explain valuation to customers
- Negotiate pricing and financing options while ensuring customer satisfaction
- Assist in processing all documentation related to the sale, trade-in, and vehicle delivery
- Ensure that all vehicles are clean, properly displayed, and up-to-date with accurate information
- Maintain regular follow-up with prospects and existing customers to generate repeat and referral business
- Meet or exceed monthly sales targets and KPIs set by management
- Collaborate with the marketing team to support lead generation campaigns
- Stay updated with current inventory, promotions, and industry trends
Requirements
Preferably Malay onlyProven experience in automotive sales, preferably in pre-owned / used vehiclesStrong interpersonal and communication skillsCustomer-focused mindset with a professional and confident approachAbility to work in a fast-paced, target-driven environmentValid driver’s license and ability to conduct test drivesWhat We Offer
Competitive commission structureTraining and career development opportunitiesSupportive team environmentOpportunity to represent a trusted automotive brandApply now and become a key member of our Tian Siang Premium Auto Sdn Bhd family today!
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